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Can't get it to work #19

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eshubumpus opened this issue Aug 6, 2017 · 8 comments
Open

Can't get it to work #19

eshubumpus opened this issue Aug 6, 2017 · 8 comments

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@eshubumpus
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I didn't have a public_html folder on my server, so I added one to the root of my website (I have several subdomains, so I also copied it into the folder where the particular site was) and copied the files to it.
I can't get it to work at all and the lack of feedback until you publish it makes the process very frustrating. I created a subdomain specifically for testing it so I wouldn't have the long wait time, but I'm getting nowhere.
Please advise.
Thank you,
Eshu Bumpus

@eshubumpus
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This is my test site:
http://pdftest.folktales.net
In "preview site in browser" it says it can't find viewer.html, so something is there, but nothing shows up when I publish.
Eshu
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@eshubumpus
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I meant to mention, pages 2 and 3 are the premium version of the embedder.
E

@jp26jp
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jp26jp commented Aug 6, 2017

Your server has a weird setting that's blocking the application. Find your .htaccess file and add this to it:

Header always append X-Frame-Options SAMEORIGIN

@eshubumpus
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Thank you,
I'm using 1and1.com if that means anything. I will try this fix.
E

@eshubumpus
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I downloaded filezilla and was able to find a file .htaccess inside of a folder called 2013. When I added the line, it made the site fail to load, so I changed it back.

I decided to try it on the new test site. Muse had created the .htaccess file with just two lines. I pasted the new line between them.

Begin Muse Generated redirects

Header always append X-Frame-Options SAMEORIGIN

End Muse Generated redirects

When t didn't work, I tried placing the new line before and after the others. nothing seemed to matter.
What else can I try?
E

@jp26jp
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jp26jp commented Aug 13, 2017

The .htaccess file needs to be in the folder that the rest of your website is located, not a random folder titled 2013

@eshubumpus
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eshubumpus commented Aug 13, 2017 via email

@jp26jp
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jp26jp commented Aug 14, 2017

You'll need to contact your webhost to figure out what is setting the X-Frame-Options policy

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