Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Changed Team to Basic and added a new Teams plan in Studio pricing #3921

Merged
merged 3 commits into from
Sep 8, 2022
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
11 changes: 6 additions & 5 deletions content/docs/studio/get-started.md
Original file line number Diff line number Diff line change
Expand Up @@ -16,11 +16,12 @@ https://www.youtube.com/watch?v=hKf4twg832g

<admon>

When you sign up, you're on the **Free plan**. To switch to the **Team plan**
[create a team] first, then go to the [team settings] and click on
When you sign up, you're on the **Free plan**. To switch to the **Basic
plan** [create a team] first, then go to the [team settings] and click on
`Change plan` in the `Plan and billing` section.

To sign up for the **Enterprise plan**, please [schedule a call].
To sign up for the **Teams** or **Enterprise** plan, please [schedule a
call].

> See [pricing details] to compare the different plans.

Expand Down Expand Up @@ -132,7 +133,7 @@ You should now see that a project has been added in your dashboard.

1. You can [create a team] and invite collaborators. Each team will have its own
projects dashboard. To create teams with more than 2 team members, [sign up
for the **Team** plan or **Enterprise** plan].
for the **Basic**, **Teams** or **Enterprise** plan].

[project settings]:
/doc/studio/user-guide/projects-and-experiments/configure-a-project
Expand All @@ -145,5 +146,5 @@ You should now see that a project has been added in your dashboard.
[sharing it on the web]:
/doc/studio/user-guide/projects-and-experiments/share-a-project
[create a team]: /doc/studio/user-guide/teams
[sign up for the **team** plan or **enterprise** plan]:
[sign up for the **basic**, **teams** or **enterprise** plan]:
/doc/studio/user-guide/change-team-plan-and-size
8 changes: 4 additions & 4 deletions content/docs/studio/user-guide/account-management.md
Original file line number Diff line number Diff line change
Expand Up @@ -12,10 +12,10 @@ which are described below.

<admon>

This does not include managing your team plan (Free, Team, or Enterprise). Team
plans are defined for each team separately. To manage them, go to the [team
settings] page and scroll to the `Plan and billing` section. You can change
plans there and increase or decrease the number of seats in it.
This does not include managing your team plan (Free, Basic, Teams, or
Enterprise). Team plans are defined for each team separately. To manage them, go
to the [team settings] page and scroll to the `Plan and billing` section. You
can change plans there and increase or decrease the number of seats in it.

[team settings]: /doc/studio/user-guide/teams#settings

Expand Down
46 changes: 23 additions & 23 deletions content/docs/studio/user-guide/billing-and-payment.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,40 +10,40 @@ Studio is free for individuals and teams with up to 2 members. The Free plan is
designed for teams that are starting out: you can invite one other team member
and import as many repositories as you want.

For more advanced collaboration, you can switch to the Team or Enterprise plans.
These are paid plans, and in this page you will learn how to manage billing and
payment for them.
For more advanced collaboration, you can switch to the Basic, Teams or
Enterprise plans. These are paid plans, and in this page you will learn how to
manage billing and payment for them.

- [Difference between Free, Team, and Enterprise plans](#difference-between-free-team-and-enterprise-plans)
- [How to sign up for the Team or Enterprise plans](#how-to-sign-up-for-the-team-or-enterprise-plans)
- [Difference between Free, Basic, Teams, and Enterprise plans](#difference-between-free-basic-teams-and-enterprise-plans)
- [How to sign up for the Basic, Teams or Enterprise plans](#how-to-sign-up-for-the-basic-teams-or-enterprise-plans)
- [How total price is calculated](#how-total-price-is-calculated), including
effects of making changes to the plan during the billing period.
- [Downgrading a plan](#downgrading-a-plan)
- [Billing period and auto-renewal of team plans](#billing-period-and-auto-renewal-of-team-plans)
- [Billing period and auto-renewal of Basic plans](#billing-period-and-auto-renewal-of-basic-plans)
- [Grace period for non-payment](#grace-period-for-non-payment)
- [Payment processor and accepted payment methods](#payment-processor-and-accepted-payment-methods)
- [Accessing your payment history and invoices](#accessing-your-payment-history-and-invoices)
- [Other questions](#other-questions)

## Difference between Free, Team, and Enterprise plans
## Difference between Free, Basic, Teams, and Enterprise plans

A detailed comparison of the different plans can be found in the Iterative
Studio [pricing page](https://studio.iterative.ai/pricing).

## How to sign up for the Team or Enterprise plans
## How to sign up for the Basic, Teams or Enterprise plans

When you sign up, you're on the **Free plan**. To switch to the **Team plan**
When you sign up, you're on the **Free plan**. To switch to the **Basic plan**
[create a team] first, then go to the [team settings] and click on `Change plan`
in the `Plan and billing` section. To switch to the **Enterprise plan**, please
[contact us].
in the `Plan and billing` section. To switch to the **Teams** or **Enterprise**
plan, please [contact us].

[team settings]: /doc/studio/user-guide/teams#settings
[contact us]: /doc/studio/troubleshooting#support

## How total price is calculated

For Team plans, invoice amount is calculated based on the number of seats in the
team. All invoice amounts are calculated for one billing period at a time. A
For Basic plans, invoice amount is calculated based on the number of seats in
the team. All invoice amounts are calculated for one billing period at a time. A
billing period is one month long. The price per seat can be found in the
Iterative Studio [pricing page](https://studio.iterative.ai/pricing).

Expand All @@ -53,8 +53,8 @@ seat, the total payable amount for the team would be $40 x 5 = $200 per month.
Increasing or decreasing the number of seats during a billing period will result
in prorated amount calculation (see the next section for an example).

For Enterprise plans, all invoice amounts are calculated based on the agreement
between you and Iterative.
For Teams and Enterprise plans, all invoice amounts are calculated based on the
agreement between you and Iterative.

### How increasing or decreasing the number of seats affects price

Expand All @@ -76,24 +76,24 @@ prorated difference. It will be applied automatically for future payment.
You can decrease the number of seats in your plan at any point, as explained in
the previous section.

To cancel the Team plan and move back to the Free plan, decrease the number of
To cancel the Basic plan and move back to the Free plan, decrease the number of
seats in the team to 1 or 2 and click on `Downgrade`. A prorated credit will be
added to your account for the remaining days in the billing period. It will be
applied automatically for future payment.

When you downgrade from the Team plan to the Free plan, you will receive a
When you downgrade from the Basic plan to the Free plan, you will receive a
prorated refund for the days remaining in the billing period. For inquiries
about refunds, please [contact us].

To upgrade to or downgrade from an Enterprise plan, please [contact us].
To upgrade to or downgrade from Teams or Enterprise plan, please [contact us].

## Billing period and auto-renewal of Team plans
## Billing period and auto-renewal of Basic plans

The billing period for each team plan subscription starts on the date of the
The billing period for each Basic plan subscription starts on the date of the
subscription and is one month long. For example, if your subscription date is
the 15th of May, your next billing period will start on the 15th of June.

Team plan subscriptions are renewed automatically for one more month at the end
Basic plan subscriptions are renewed automatically for one more month at the end
of each billing period.

Seven (7) days before the end of your billing period you will receive an email
Expand All @@ -120,13 +120,13 @@ balance.

## Payment processor and accepted payment methods

We rely on [Stripe](https://stripe.com/) to process (Team plan) payments. We do
We rely on [Stripe](https://stripe.com/) to process (Basic plan) payments. We do
not handle your payment information (including credit card details) directly. We
are PCI compliant and your payment information is handled securely by Stripe.

We accept the following cards: Visa, Mastercard, American Express, Discover,
Diners Club and JCB. You can change your payment method and billing address for
the Team plan at any time by going to the `Plan and billing` section of your
the Basic plan at any time by going to the `Plan and billing` section of your
team settings. You will be redirected to Stripe to make these changes.

## Accessing your payment history and invoices
Expand Down
36 changes: 18 additions & 18 deletions content/docs/studio/user-guide/change-team-plan-and-size.md
Original file line number Diff line number Diff line change
@@ -1,24 +1,24 @@
# Change Team Plan and Size

## Change the plan your Team is on
## Change the plan your team is on

To change the plan for your team, go to the `Plan and billing` section within
[team settings]. Then click on `Change plan` (under `Current plan`).

![](https://static.iterative.ai/img/studio/team_settings_plan_and_billing.png)
![](https://static.iterative.ai/img/studio/team_settings_plan_and_billing_v2.png)

An Iterative Studio plan comparison page will open. Your current plan will be
marked.

![](https://static.iterative.ai/img/studio/team_settings_plans_and_features.png)
![](https://static.iterative.ai/img/studio/team_settings_plans_and_features_v2.png)

[team settings]: /doc/studio/user-guide/teams#settings

### If you are on the Free plan

You can upgrade to the Team plan or to the Enterprise plan.
You can upgrade to the Basic, Teams or Enterprise plan.

**To upgrade to the Team plan**, click on the `Upgrade` button. Then select the
**To upgrade to the Basic plan**, click on the `Upgrade` button. Then select the
number of seats (collaborators) you need in your team.

![](https://static.iterative.ai/img/studio/team_settings_select_seats.png)
Expand All @@ -40,15 +40,15 @@ number of seats.

</admon>

**To upgrade to the Enterprise plan**, click on the `Contact Us` button to
[schedule a call] with our in-house experts. They will try to understand your
**To upgrade to the Teams or Enterprise plan**, click on the `Contact Us` button
to [schedule a call] with our in-house experts. They will try to understand your
needs and suggest a suitable plan and pricing.

[schedule a call]: https://calendly.com/gtm-2/studio-introduction

### If you are on the Team plan
### If you are on the Basic plan

You can downgrade to the Free plan or upgrade to the Enterprise plan.
You can downgrade to the Free plan or upgrade to the Teams or Enterprise plan.

**To downgrade to the Free plan** you must first make sure that your team has
only 1 or 2 collaborators or pending invites. Then click on the `Downgrade`
Expand All @@ -59,25 +59,25 @@ the billing period. For inquiries about refunds, please [contact us].

[contact us]: /doc/studio/troubleshooting#support

**To upgrade to the Enterprise plan**, click on the `Contact Us` button to
[schedule a call] with our in-house experts. They will try to understand your
**To upgrade to the Teams or Enterprise plan**, click on the `Contact Us` button
to [schedule a call] with our in-house experts. They will try to understand your
needs and suggest a suitable plan and pricing.

### If you are on the Enterprise plan
### If you are on the Teams or Enterprise plan

For any changes to the plan, please contact your focal point at Iterative.

## Change the size of your Team
## Change the size of your team

You can change the size of your team within the Team or Enterprise plans at any
point.
You can change the size of your team within the Basic, Teams or Enterprise plans
at any point.

### If you are on the Free plan

To change the number of seats in your team,
[upgrade to the Team or Enterprise plan](#change-the-plan-your-team-is-on).
[upgrade to the Basic, Teams or Enterprise plan](#change-the-plan-your-team-is-on).

### If you are on the Team plan
### If you are on the Basic plan

To change the number of seats in your team, go to the `Plan and billing` section
within [team settings]. Then click on `Change seats` (under `Current plan`) and
Expand All @@ -93,6 +93,6 @@ select the desired number of seats.
The total payable amount or credit balance will be displayed for you to
`Confirm`.

### If you are on the Enterprise plan
### If you are on the Teams or Enterprise plan

For any changes to the plan, please contact your focal point at Iterative.
Original file line number Diff line number Diff line change
Expand Up @@ -101,4 +101,4 @@ Each team will have its own projects dashboard, and the projects that you create
in the team's dashboard will be accessible to all members of the team.

To add more than 2 collaborators in your team, you can
[upgrade to the **Team** or **Enterprise** plan](/doc/studio/user-guide/change-team-plan-and-size).
[upgrade to the **Basic**, **Teams** or **Enterprise** plan](/doc/studio/user-guide/change-team-plan-and-size).
Original file line number Diff line number Diff line change
Expand Up @@ -19,7 +19,7 @@ will have its own projects dashboard. All the projects that you create in the
team's dashboard will be accessible to all members (collaborators) of the team.

To add more than 2 collaborators in your team, you can
[upgrade to the **Team** or **Enterprise** plan](/doc/studio/user-guide/change-team-plan-and-size).
[upgrade to the **Basic**, **Teams** or **Enterprise** plan](/doc/studio/user-guide/change-team-plan-and-size).

## Make a project public

Expand Down
16 changes: 8 additions & 8 deletions content/docs/studio/user-guide/teams.md
Original file line number Diff line number Diff line change
Expand Up @@ -156,7 +156,7 @@ members.
The number of collaborators in your team depends on your team plan. By default,
all teams are on the Free plan, and can have 2 collaborators. To add more
collaborators,
[upgrade to the Team or Enterprise plans](#change-your-team-plan).
[upgrade to the Basic, Teams or Enterprise plans](#change-your-team-plan).

All collaborators and pending invites get counted in the subscription. Suppose
you have subscribed for a 10 member team. If you have 5 members who have
Expand All @@ -167,18 +167,18 @@ and so you will have 3 remaining seats.

### Change your team plan and team size

Your team can be in the **Free**, **Team** or **Enterprise** plan. All newly
created teams are on the Free plan. This plan is designed for teams that are
starting out: you can invite one other team member and import as many
Your team can be in the **Free**, **Basic**, **Teams** or **Enterprise** plan.
All newly created teams are on the Free plan. This plan is designed for teams
that are starting out: you can invite one other team member and import as many
repositories as you want. For more advanced collaboration, you can switch to the
Team or Enterprise plans. A detailed comparison of the different plans can be
found in the Iterative Studio
Basic, Teams or Enterprise plans. A detailed comparison of the different plans
can be found in the Iterative Studio
[pricing page](https://studio.iterative.ai/pricing).

- **To upgrade** from the Free plan to the Team or Enterprise plan or to
- **To upgrade** from the Free plan to the Basic, Teams or Enterprise plan or to
downgrade your team plan, refer to the section on [changing your team plan].

- **To change the number of seats** in your Team plan, refer to the section on
- **To change the number of seats** in your Basic plan, refer to the section on
[changing your team size].

[changing your team plan]:
Expand Down