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Description of a Change request:
Adding new notifications
Reason for Change:
Clarification of business rules
Acceptance Criteria
1.Adding the list of auto notification - sent by the system automatically
№
Notification topic
Trigger
Time to send a message (time period)
Resend message - criteria
Channels
Content – title message (in Ukrainian)
Content – title message (in English)
1
Order status: «Brought by himself»
Order status changed from «Formed» to «Brought by himself»
The system sends message immediately after a status change
no
All channels
Title: Замовлення буде доставлено самостійно Body: Шановний клієнт! Вам підтверджено, що замовлення № {orderNumber} буде привезено самостійно на Станцію приймання. Звертаємо Вашу увагу на необхідність здійснення оплати безпосередньо на Станції приймання. Дякуємо!
Title: The order will be delivered by yourself Body: Dear client! You are confirmed the order №{orderNumber} will be brought by yourself to the Receiving station. We draw your attention to the necessity of making payment at the Receiving station. Thank you.
2
Bonus points added
Refund of bonuses after order cancellation
The system sends message immediately after a status change
no
All channels
Title: Переплата за замовлення Body: Доброго дня! Переплата в замовленні №{orderNumber} в розмірі {returnedPayment} грн. зараховується на ваш бонусний рахунок.
Title: Overpayment for the order Body: Hello! Overpayment in the order №{orderNumber} amount of {returnedPayment} UAH is credited to your bonus account.
3
Half paid order with status: «Brought by himself»
Payment status is «Half paid» or «Unpaid»
The system sends message immediately after a status change
no
All channels
Title: Замовлення опалачене не повністю Body: Шановний клієнте! Інформуємо Вас про необхідність оплати за послуги, замовлення №{orderNumber}, на Станції приймання. Сума до сплати {amountToPay} грн.
Title: Order is partially paid Body: Dear client! We inform you about the necessity of paying for services, order №{orderNumber}, at the Receiving station. The sum is {amountToPay} UAH.
4
Done or canceled «Unpaid order»
User flow of changes statuses: «Formed» - «Adjustment»- «Confirmed» - «On the route» / «Not picked up» - «Canceled» #5520
The system sends message immediately after a status change
no
All channels
Title: Неоплачене замовлення Body: Шановний клієнте! Інформуємо Вас про необхідність оплати за послуги, замовлення №{orderNumber}. Сума до сплати {amountToPay} грн.
Title: Unpaid order Body: Dear client! We inform you about the necessity of paying for services, order №{orderNumber}. The sum is {amountToPay} UAH.
5
Tariffs for «Unpaid order» have been changed
The order is not paid 3 days after order was formed and changed tariffs
The system sends message immediately after tariffs change
no
All channels
Title: Неоплачене замовлення Body: Шановний клієнте! Інформуємо Вас, з такого (числа) змінилися ціни на наші послуги, зверніть увагу на зміну суми до оплати {amountToPay} грн. вашого замовлення №{orderNumber}.
Title: Unpaid order Body: Dear client! We inform you about that the prices for our services have changed from such (date), please note the change in the amount to be paid {amountToPay} UAH of your order №{orderNumber}.
Impact of Change
This change request affects 2 existing users story: #4510, #2796
HalynaChornevych
changed the title
[Change request to #...] <Story title>Change request to US #4510 “The list of auto notifications in the Administrator cabinet”, to US #2796 “Send notifications to users”
Change request to US #4510 “The list of auto notifications in the Administrator cabinet”, to US #2796 “Send notifications to users”
Jun 3, 2023
Description of a Change request:
Adding new notifications
Reason for Change:
Clarification of business rules
Acceptance Criteria
1.Adding the list of auto notification - sent by the system automatically
Impact of Change
This change request affects 2 existing users story: #4510, #2796
Epic: [Epic title with its link]
#2195
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