Installer Issues

[SchrodingersGat]

Hi everyone,

Just a quick update to note that we are aware that there are some issues that users are experiencing with the package installer, causing difficulty installing or upgrading to the latest InvenTree version. The dev team is looking into this and we believe that we have a solution which we can push out shortly.

Thanks everyone for your patience as we try to work though these issues. Distributing a software package is a complex task, and while we do put a lot of effort into ensuring the process is as painless as possible, sometimes it doesn't always go as planned.

At this stage it looks like the docker and bare metal install procedures are not impacted.

References

• HTTP error 502 after upgrade #7235
• 502 bad gateway (somehwat different issues than others have raised) #7326
• Bare metal installation using quick script is not working #7323
• 502 bad gateway #7304
• Install Error using Script #7297
• 502 Bad Gateway after ubuntu 20 upgrade Inventree 0.15.1 #7246
• File and command not found when upgrading #7236
• cannot open env/bin/activate: No such file #7332
• Database migration not automatically run after latest upgrade to 0.15.2 #7345

[rohitsingal1]

Hope to get the resolution soon. Yesterday my work had to be completely stopped. If there is any option for a rollback do let me know.

[matmair]

A fix for this was released as 0.15.3.

Depending on the installation method and age, the steps to fix the install issues vary:

• normal installs: run sudo apt update && sudo apt upgrade - the site should run again
• DigitalOcean installs:
  • run sudo apt update && sudo apt upgrade
  • run sudo rm -rf /opt/inventree/env/ && export SETUP_EXTRA_PIP="psycopg2-binary pgcli inventree-droplet-plugin" && sudo apt install inventree --reinstall && sudo inventree run cli update
  • your instance should now work again
  • if you have set up a custom DNS name for your instance you will need to configure this with inventree config:set INVENTREE_SITE_URL=http://inventree.invenhost.com - the instance will only answer on the IP listed when you connect to your instance via ssh without that config

If this is not working run inventree cli and post the results here.
Please close the issues you opened regarding your setup once they are done

[rohitsingal1]

Getting the error when running
inventree run cli

/opt/inventree/vendor/pkgr/processes/cli: 2: .: cannot open env/bin/activate: No such file

Receiving this error for all inventree run commands

[SchrodingersGat]

To all users who are affected by the installer issues: a new release has just been made (https://github.com/inventree/InvenTree/releases/tag/0.15.3).

You can track the status of the build here - https://packager.io/gh/inventree/InvenTree/builds/1944 - once that is complete, you can attempt the update again as per the instructions by @matmair above.

[rohitsingal1]

[SchrodingersGat]

@rohitsingal1 please start a new issue for this, and we can discuss there.

[rohitsingal1]

Ok.

[StormTrooper]

I upgraded my test server from 0.15.1 to 0.15.3 but the version info says 0.15.4?

# Version Information:
InvenTree-Version: 0.15.4
Django Version: 4.2.12



Database: mysql
Debug-Mode: False
Deployed using Docker: False
Platform: Linux-5.4.0-182-generic-x86_64-with-glibc2.31
Installer: None

Active plugins: [{'name': 'InvenTreeBarcode', 'slug': 'inventreebarcode', 'version': '2.0.0'}, {'name': 'InvenTreeCoreNotificationsPlugin', 'slug': 'inventreecorenotificationsplugin', 'version': '1.0.0'}, {'name': 'InvenTreeCurrencyExchange', 'slug': 'inventreecurrencyexchange', 'version': '1.0.0'}, {'name': 'InvenTreeLabel', 'slug': 'inventreelabel', 'version': '1.0.0'}, {'name': 'InvenTreeLabelMachine', 'slug': 'inventreelabelmachine', 'version': '1.0.0'}, {'name': 'InvenTreeLabelSheet', 'slug': 'inventreelabelsheet', 'version': '1.0.0'}, {'name': 'DigiKeyPlugin', 'slug': 'digikeyplugin', 'version': '1.0.0'}, {'name': 'LCSCPlugin', 'slug': 'lcscplugin', 'version': '1.0.0'}, {'name': 'MouserPlugin', 'slug': 'mouserplugin', 'version': '1.0.0'}, {'name': 'TMEPlugin', 'slug': 'tmeplugin', 'version': '1.0.0'}]

greg@inventree-clone:/opt/inventree/data/backup$ sudo dpkg -l | grep inventree
ii  inventree                             0.15.3-1716822639.1f6e5213.focal  amd64        Open Source Inventory Management System

Also upgraded another test server from 0.15.2 to 0.15.3 - same issue. Reports 0.15.4

Apart from that no other issues seen. This time DB migration worked where previously it didn't under #7345

[StormTrooper]

Agh. I think that's the issue. My apt points to

deb https://dl.packager.io/srv/deb/inventree/InvenTree/0.15.x/ubuntu 20.04 main

Should be deb https://dl.packager.io/srv/deb/inventree/InvenTree/stable/ubuntu 20.04 main for the stable. Correct?

[matmair]

depending if you want to decide yourself when the updates run 0.15.x is also reasonable

[matmair]

I will try to reproduce

[matmair]

Can reproduce

[matmair]

Ok this #7353 is the issue - it seems like it should not present a technical issue. @SchrodingersGat should we address this?

[steftau]

I can confirm that the 502 bad gateway problem also affects docker updates.
I first tried to update to 0.15.2 and had 502 the problem, solved it by rolling back to 0.14.5.
Now I tried 0.15.3 and the problem still persists.
My docker skills are very limited unfortunately so I can only give limited info.

[SchrodingersGat]

With the setup that causes the 502 error can you provide the output of the following:

docker compose logs

[steftau]

docker-compose logs
Attaching to inventree-worker, inventree-proxy, inventree-server, inventree-db
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:15,400 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:16,919 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:18,529 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:20,311 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:22,510 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:25,389 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:29,720 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:37,253 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:37:51,209 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-server | Loading config file : /home/inventree/data/config.yaml
inventree-server | Python version 3.11.9 - /usr/local/bin/python
inventree-server | 2024-05-28 12:38:17,944 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-db |
inventree-db | PostgreSQL Database directory appears to contain a database; Skipping initialization
inventree-db |
inventree-db | 2024-05-28 12:36:37.463 UTC [1] LOG: starting PostgreSQL 13.15 (Debian 13.15-1.pgdg120+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 12.2.0-14) 12.2.0, 64-bit
inventree-db | 2024-05-28 12:36:37.464 UTC [1] LOG: listening on IPv4 address "0.0.0.0", port 5432
inventree-db | 2024-05-28 12:36:37.464 UTC [1] LOG: listening on IPv6 address "::", port 5432
inventree-db | 2024-05-28 12:36:37.472 UTC [1] LOG: listening on Unix socket "/var/run/postgresql/.s.PGSQL.5432"
inventree-db | 2024-05-28 12:36:37.482 UTC [26] LOG: database system was shut down at 2024-05-28 12:36:33 UTC
inventree-db | 2024-05-28 12:36:37.494 UTC [1] LOG: database system is ready to accept connections
inventree-proxy | /docker-entrypoint.sh: /docker-entrypoint.d/ is not empty, will attempt to perform configuration
inventree-proxy | /docker-entrypoint.sh: Looking for shell scripts in /docker-entrypoint.d/
inventree-proxy | /docker-entrypoint.sh: Launching /docker-entrypoint.d/10-listen-on-ipv6-by-default.sh
inventree-proxy | 10-listen-on-ipv6-by-default.sh: info: can not modify /etc/nginx/conf.d/default.conf (read-only file system?)
inventree-proxy | /docker-entrypoint.sh: Sourcing /docker-entrypoint.d/15-local-resolvers.envsh
inventree-proxy | /docker-entrypoint.sh: Launching /docker-entrypoint.d/20-envsubst-on-templates.sh
inventree-proxy | /docker-entrypoint.sh: Launching /docker-entrypoint.d/30-tune-worker-processes.sh
inventree-proxy | /docker-entrypoint.sh: Configuration complete; ready for start up
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: using the "epoll" event method
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: nginx/1.26.0
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: built by gcc 12.2.0 (Debian 12.2.0-14)
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: OS: Linux 5.4.0-182-generic
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: getrlimit(RLIMIT_NOFILE): 1048576:1048576
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: start worker processes
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: start worker process 20
inventree-proxy | 2024/05/28 12:37:14 [notice] 1#1: start worker process 21
inventree-proxy | 2024/05/28 12:37:23 [error] 21#21: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.1.18, server: , request: "GET /index/ HTTP/1.1", upstream: "http://172.26.0.3:8000/index/", host: "inv.A.com:8000"
inventree-proxy | 192.168.1.18 - - [28/May/2024:12:37:23 +0000] "GET /index/ HTTP/1.1" 502 559 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" "-"
inventree-proxy | 2024/05/28 12:37:23 [error] 21#21: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 192.168.1.18, server: , request: "GET /favicon.ico HTTP/1.1", upstream: "http://172.26.0.3:8000/favicon.ico", host: "inv.A.com:8000", referrer: "http://inv.A.com:8000/index/"
inventree-proxy | 192.168.1.18 - - [28/May/2024:12:37:23 +0000] "GET /favicon.ico HTTP/1.1" 502 559 "http://inv.A.com:8000/index/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" "-"
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:16,608 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:18,420 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:20,183 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:22,104 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:24,333 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:27,352 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:31,931 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:39,704 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:37:53,872 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL
inventree-worker | Loading config file : /home/inventree/data/config.yaml
inventree-worker | Python version 3.11.9 - /usr/local/bin/python3
inventree-worker | 2024-05-28 12:38:20,860 ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL

[steftau]

[wolflu05]

Maybe that's still the old Nginx from the package installer, that is responding here?

[steftau]

Maybe my docker-compose.yaml is to blame. nginx still seems to be the proxy there:

Uses gunicorn as the web server

inventree-server:
    container_name: inventree-server
    # If you wish to specify a particular InvenTree version, do so here
    image: inventree/inventree:stable
    expose:
        - 8000
    depends_on:
        - inventree-db
    volumes:
        # Data volume must map to /home/inventree/data
        - data:/home/inventree/data
    env_file:
        # Environment variables required for the production server are configured in prod-config.env
        - prod-config.env
    restart: unless-stopped

# Background worker process handles long-running or periodic tasks
inventree-worker:
    container_name: inventree-worker
    # If you wish to specify a particular InvenTree version, do so here
    image: inventree/inventree:stable
    command: invoke worker
    depends_on:
        - inventree-db
        - inventree-server
    volumes:
        # Data volume must map to /home/inventree/data
        - data:/home/inventree/data
    env_file:
        # Environment variables required for the production server are configured in prod-config.env
        - prod-config.env
    restart: unless-stopped

# nginx acts as a reverse proxy
# static files are served directly by nginx
# media files are served by nginx, although authentication is redirected to inventree-server
# web requests are redirected to gunicorn
# NOTE: You will need to provide a working nginx.conf file!
inventree-proxy:
    container_name: inventree-proxy
    image: nginx:stable
    depends_on:
        - inventree-server
    ports:
        # Change "1337" to the port that you want InvenTree web server to be available on
        - 192.168.1.133:8000:80
    volumes:
        # Provide ./nginx.conf file to the container
        # Refer to the provided example file as a starting point
        - ./nginx.conf:/etc/nginx/conf.d/default.conf:ro
        # nginx proxy needs access to static and media files
        - data:/var/www
    restart: unless-stopped

volumes:
# NOTE: Change /path/to/data to a directory on your local machine
# Persistent data, stored external to the container(s)
data:
driver: local
driver_opts:
type: none
o: bind
# This directory specified where InvenTree data are stored "outside" the docker containers
# Change this path to a local system path where you want InvenTree data stored
device: /home/xxxxxx

[SchrodingersGat]

Pretty clear what is going on here:

ERROR No CSRF_TRUSTED_ORIGINS specified. Please provide a list of trusted origins, or specify INVENTREE_SITE_URL

As per our v0.14.0 update notes there was a breaking change to the configuration. You need to specify a value for INVENTREE_SITE_URL: https://docs.inventree.org/en/stable/start/config/#server-access

[steftau]

Thank you very much for your support! I was able to resolve the issue!
Incredible work you guys are doing with InvenTree - very much appreciated!

[rohitsingal1]

Yes thanks a ton for your support. The software is amazing and you guys worked on the weekend for the support. Highly appreciable.

[matmair]

Most linked issues seem resolved/waiting for customer feedback. Closing and locking to prevent this from becoming a general installer support discussion.

If you have trouble installing, you can read the install docs and open an issue using the dedicated install trouble template.