Integrate Freshdesk support tickets right into your chat room.
See src/freshdesk.coffee for full documentation.
Add hubot-freshdesk to your package.json file:
"dependencies": {
"hubot": ">= 2.5.1",
"hubot-scripts": ">= 2.4.2",
"hubot-freshdesk": ">= 0.0.0"
}Add hubot-freshdesk to your external-scripts.json:
["hubot-freshdesk"]Run npm install hubot-freshdesk
user1> hubot get tickets
Hubot> Status : Open with subject "I need Spinach-flavoured Chips" , id #1234 and url http://chipslova.freshdesk.com/helpdesk/tickets/1234