Telegram Notifications Module: impossible to update to 1.0.8

[ilyakonovalenko]

It is impossible to update Telegram Notifications Module to 1.0.8.
An error is "Failed to create folders". Absolutely nothing in app logs.

[freescout-helpdesk]

Debug ModulesController.php: https://github.com/freescout-helpdesk/freescout/blob/dist/app/Http/Controllers/ModulesController.php#L513

[ilyakonovalenko]

Well, I have no way to debug it as I don't have source ZIP to unzip it. Other modules are updating just fine.

[freescout-helpdesk]

Remove and install again the module. Comment try and catch to get the full error message in Manage > Logs > App Logs.

[freescout-helpdesk]

Here is the error message you are receiving: https://github.com/freescout-helpdesk/freescout/blob/dist/vendor/chumper/zipper/src/Chumper/Zipper/Zipper.php#L167

Zipper can not create some folder. It means you have an issue with permissions in Modules folder: https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#-permissions-issue

[andy-a2c]

In my case it was not permission issue but problem with recursive symlink

# ls -la /var/www/freescout/Modules/Telegram/Public
lrwxrwxrwx 1 www-data www-data 42 Dec  8 18:17 /var/www/freescout/Modules/Telegram/Public -> /var/www/freescout/Modules/Telegram/Public

After I removed symlink (rm /var/www/freescout/Modules/Telegram/Public) I was able to update plugin and it created normal directory by path /var/www/freescout/Modules/Telegram/Public

[ilyakonovalenko]

In my case it was not permission issue but problem with recursive symlink

Yes, you are correct. It is the same here. I have seen such things before with other modules.
So it is actually a thing someone may need to investigate to prevent this from happening.