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Connect Microsoft Office 365 Exchange to FreeScout

FreeScout edited this page May 26, 2020 · 16 revisions

You can send emails from FreeScout on behalf of your Microsoft Office 365 Exchange email without any problems (see instruction here).

In order to fetch emails from Microsoft 365 mailbox we are proposing a temporary solution until PHP developers add an oAuth support to PHP IMAP extension (read more here).

In order to use Microsoft Office 365 Exchange email with FreeScout you need to create an additional mailbox in any Email Service Provider (Yahoo, Yandex, etc), forward emails from Microsoft 365 to this email address and fetch them in FreeScout.

1. Create an additional email (Yandex.com)

Register here a new email address. For example [email protected]

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2. Configure forwarding emails from Microsoft 365

In Microsoft 365 go to Users --> Active Users --> Select a user --> Mail --> Manage email forwarding:

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3. Configure fetching from Yandex mail in FreeScout

Set up fetching from Yandex mail into FreeScout:

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