Customer not added as CC

[il2020]

Steps to reproduce:

1. Send an email to FreeScout like a customer. You need to add another address to the CC. For example, the customer's address is [email protected] and the CC is [email protected].
2. Reply to a customer from FreeScout.
3. After receiving the response from step 2, reply to the email from the [email protected] box using Reply All in your email client.
4. After receiving the email from step 3 press Reply button in FreeScout conversation.

Result:
Only [email protected] you can see in the reply form. And if you send an email, it will not come to [email protected].

Expected result:
Emails are sent to all participants in the conversation.

PHP version: 7.4.33
FreeScout version: 1.8.113
Database: MySQL
Are you using CloudFlare: No

[freescout-helpdesk]

1. Send the first email from the costumer (email address 1) with CC to your coworker (email address 2).

How does the email get into FreeScout? Under coworker you mean FreeScout mailbox?

[il2020]

1. Send the first email from the costumer (email address 1) with CC to your coworker (email address 2).

How does the email get into FreeScout? Under coworker you mean FreeScout mailbox?

No. I've updated the description. Does it make sense now?

[freescout-helpdesk]

Fixed in the master branch and will be published in the next release.

[il2020]

Fixed in the master branch and will be published in the next release.

It's working. Thank you.