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| <!-- | ||
| READ THE FOLLOWING FIRST: | ||
| If not already done, please read the "guidelines for contributing" | ||
| aka the Contribution Guidelines that are linked ^-- just up there | ||
| in the big yellow box. | ||
| If not already done, please read the the Contribution Guidelines that | ||
| are linked to the right under "Helpful resources" > "Contributing". | ||
| Also read the FAQ: https://github.com/foosel/OctoPrint/wiki/FAQ. | ||
| Also read the FAQ: https://faq.octoprint.org | ||
| This is a bug and feature tracker, please only use it to report bugs | ||
| or request features within OctoPrint (not OctoPi, not any OctoPrint | ||
| plugins and not unofficial OctoPrint versions). | ||
| Do not seek support here ("I need help with ...", "I have a | ||
| question ..."), that belongs on the mailing list or the G+ community | ||
| (both linked in the "guidelines for contributing" linked above, read | ||
| them!), NOT here. | ||
| question ..."), that belongs on the community forum at | ||
| discourse.octoprint.org, NOT here. | ||
| Mark requests with a "[Request]" prefix in the title please. For bug | ||
| reports fully fill out the bug reporting template (if you don't know | ||
| where to find some information - it's all described in the Contribution | ||
| Guidelines linked up there in the big yellow box). | ||
| When reporting a bug do NOT delete ANY lines from the template but | ||
| those enclosed in [ and ] - and those please DO delete, they are | ||
| only provided for your information and removing them makes your | ||
| ticket more readable :) | ||
| When reporting a bug do NOT delete ANY lines from the template. | ||
| Make sure any bug you want to report is still present with the CURRENT | ||
| OctoPrint version and that it does not vanish when you start OctoPrint | ||
| in safe mode - how to do that is also explained in the Contribution | ||
| Guidelines linked up there in the big yellow box. | ||
| Thank you! | ||
|
|
||
| (Before submitting your ticket, please delete this text up to and | ||
| including the line too - it's only here for you, we already know it | ||
| by heart ;)) | ||
|
|
||
| ---- | ||
| --> | ||
|
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| #### What were you doing? | ||
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| [Please be as specific as possible here. The maintainers will need to | ||
| <!-- | ||
| Please be as specific as possible here. The maintainers will need to | ||
| reproduce your issue in order to fix it and that is not possible if they | ||
| don't know what you did to get it to happen in the first place. | ||
| Ideally provide exact steps to follow in order to reproduce your problem: | ||
| --> | ||
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| 1. ... | ||
| 2. ... | ||
| 3. ... | ||
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| <!-- | ||
| If you encountered a problem with specific files of any sorts, make sure | ||
| to also include a link to a file with which to reproduce the problem.] | ||
| to also include a link to a file with which to reproduce the problem. | ||
| --> | ||
|
|
||
| #### What did you expect to happen? | ||
|
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| #### What happened instead? | ||
|
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| #### Did the same happen when running OctoPrint in safe mode? | ||
|
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| [Try to reproduce your problem in safe mode. You can find information | ||
| on how to enable safe mode in the Contribution Guidelines.] | ||
| <!-- | ||
| Test if you can reproduce your problem in safe mode. You can find information | ||
| on how to enable safe mode in the Contribution Guidelines. | ||
| If you can't reproduce in safe mode, this is a bug with one of your | ||
| installed third party plugins. Don't open a ticket here! | ||
| #### Branch & Commit or Version of OctoPrint | ||
| If you can't test this in safe mode, state why. | ||
| --> | ||
|
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| [Can be found in the lower left corner of the web interface. ALWAYS INCLUDE.] | ||
| #### Version of OctoPrint | ||
|
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| <!-- | ||
| Can be found in the lower left corner of the web interface. ALWAYS INCLUDE. | ||
| --> | ||
|
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| #### Operating System running OctoPrint | ||
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| [OctoPi, Linux, Windows, MacOS, something else? With version please. | ||
| OctoPi's version can be found in /etc/octopi_version] | ||
| <!-- | ||
| OctoPi, Linux, Windows, MacOS, something else? With version please. | ||
| OctoPi's version can be found in /etc/octopi_version or in the lower left | ||
| corner of the web interface. | ||
| --> | ||
|
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||
| #### Printer model & used firmware incl. version | ||
|
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| [If applicable, always include if unsure.] | ||
| <!-- | ||
| If applicable, always include if unsure. | ||
| --> | ||
|
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| #### Browser and Version of Browser, Operating System running Browser | ||
| #### Browser and version of browser, operating system running browser | ||
|
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||
| [If applicable, always include if unsure.] | ||
| <!-- | ||
| If applicable, always include if unsure. | ||
| --> | ||
|
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| #### Link to octoprint.log | ||
|
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||
| [On gist.github.com or pastebin.com. ALWAYS INCLUDE and never truncate. | ||
| The Contribution Guidelines tell you where to find that.] | ||
| <!-- | ||
| On gist.github.com or pastebin.com. ALWAYS INCLUDE and never truncate. | ||
| The Contribution Guidelines tell you where to find that. | ||
| --> | ||
|
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| #### Link to contents of terminal tab or serial.log | ||
|
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| [On gist.github.com or pastebin.com. If applicable, always include if unsure or | ||
| <!-- | ||
| On gist.github.com or pastebin.com. If applicable, always include if unsure or | ||
| reporting communication issues. Never truncate. | ||
| serial.log is usually not written due to performance reasons and must be | ||
| enabled explicitly. Provide at the very least the FULL contents of your | ||
| terminal tab at the time of the bug occurrence, even if you do not have | ||
| a serial.log (which the Contribution Guidelines tell you where to find).] | ||
| a serial.log (which the Contribution Guidelines tell you where to find). | ||
| --> | ||
|
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| #### Link to contents of Javascript console in the browser | ||
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| [On gist.github.com or pastebin.com or alternatively a screenshot. If applicable - | ||
| <!-- | ||
| On gist.github.com or pastebin.com or alternatively a screenshot. If applicable - | ||
| always include if unsure or reporting UI issues. | ||
| The Contribution Guidelines tell you where to find that.] | ||
| The Contribution Guidelines tell you where to find that. | ||
| --> | ||
|
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| #### Screenshot(s)/video(s) showing the problem: | ||
|
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| [If applicable. Always include if unsure or reporting UI issues.] | ||
| <!-- | ||
| If applicable. Always include if unsure or reporting UI issues. | ||
| --> | ||
|
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| I have read the FAQ. |
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