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Update troubleshooting.rst
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santoshdvc authored and fselmo committed Jul 20, 2021
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Expand Up @@ -177,3 +177,24 @@ Your Ethereum node JSON-RPC API might be slow when fetching multiple and large r
multiple and large responses.
"""
provider.decode_rpc_response = _fast_decode_rpc_response
Why I am getting Visual C++ or Cython not installed error?
----------------------------------------------------------

Web3.py requires Microsoft Visual C++ 14.0 + installed for working. In case Microsoft Visual C++ 14.0 + is not installed, error message as shown below may be shown.

.. code-block:: shell
error: Microsoft Visual C++ 14.0 or greater is required. Get it with "Microsoft C++ Build Tools": https://visualstudio.microsoft.com/visual-cpp-build-tools/
To fix this error, download and install Microsoft Visual C++ from here :

`Microsoft Visual Studio Home <https://visualstudio.microsoft.com/downloads/#microsoft-visual-c-redistributable-for-visual-studio-2019>`_

- `x64 Visual C++ <https://aka.ms/vs/16/release/VC_redist.x64.exe>`_

- `x86 Visual C++ <https://aka.ms/vs/16/release/VC_redist.arm64.exe>`_

- `ARM64 Visual C++ <https://aka.ms/vs/16/release/VC_redist.x86.exe>`_

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