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We need to investigate the intermittent 'Something went wrong' error message encountered by users in the Portal UI. This task involves identifying the root cause of the error and implementing a solution to either avoid this message or provide more clarity on why and when it occurs.
Acceptance Criteria
The root cause of the 'Something went wrong' error message is identified.
Solutions or workarounds to prevent this error or to clarify its cause are proposed and documented.
Necessary changes are implemented and tested to ensure the error message is handled more gracefully or is eliminated.
'Try again' do not help, maybe we need to enable refresh button instead;
Implementation Plan
Review logs and user reports to gather information on when and how the error occurs.
Analyze the system's behavior and codebase to identify potential causes of the error.
Collaborate with the development and QA teams to propose and implement fixes or improvements.
Conduct thorough testing to ensure the issue is resolved or that the error message provides sufficient information to users about the cause of the error.
The text was updated successfully, but these errors were encountered:
We need to investigate the intermittent 'Something went wrong' error message encountered by users in the Portal UI. This task involves identifying the root cause of the error and implementing a solution to either avoid this message or provide more clarity on why and when it occurs.
Acceptance Criteria
The root cause of the 'Something went wrong' error message is identified.
Solutions or workarounds to prevent this error or to clarify its cause are proposed and documented.
Necessary changes are implemented and tested to ensure the error message is handled more gracefully or is eliminated.
'Try again' do not help, maybe we need to enable refresh button instead;
Implementation Plan
Review logs and user reports to gather information on when and how the error occurs.
Analyze the system's behavior and codebase to identify potential causes of the error.
Collaborate with the development and QA teams to propose and implement fixes or improvements.
Conduct thorough testing to ensure the issue is resolved or that the error message provides sufficient information to users about the cause of the error.
The text was updated successfully, but these errors were encountered: