Notifications stopped working

[pandalec]

Steps to reproduce

1. Upgrade to current Element version via Fdroid Store
2. Let someone write you a message

Outcome

What did you expect?

Getting notifications

What happened instead?

Won't receive push/background sync notifications. Starting sync only on application start. Same happend with my wife's Element installation (Huawei P40pro Stock, Fdroid)

Don't know if this is connected: I tried to install the play store version, push ist not working either. Stops at "Test push - The application ist waiting for the PUSH". Play Services onstalled, other push notifications work for me on Graphene

Your phone model

Pixel 5

Operating system version

Android 12 GrapheneOS

Application version and app store

No response

Homeserver

private

Will you send logs?

Yes

[lindhe]

Me too!

I updated via Google Play Store to version 1.3.15 on a Samsung Galaxy S21.

Related to #5016?

[Karamelmar]

+1
both on the most recent fdroid and google play version.

[ozoned]

+1
Wife's Motorola Moto E

I went into the Element settings and tested the notifications and everything does function.

Also, interestingly enough, it seems like mobile to mobile messages via Element, she gets a notification. But desktop to her mobile, she doesn't.

[kavemang]

+1 F-droid on samsung

[Buntbart]

+1
Samsung Galaxy S5 running LineageOS 18.1 (Android 11), no Google Play Services installed. Since last update Element (F-Droid-Version) seems to hibernate when in background. Battery Optimization is switched off for Element. Messages are fetched when I actively open Element and only then there are also notifications.

[Danacus]

+1
LineageOS for microG. Notifications are not working and new messages aren't being fetched either.

Edit: it eventually fetched messages after 10 minutes

[mjmccans]

+1
Both my wife and I have Pixel 5s and have the same issue. Testing notifications works, but we do not get notifications when we send each other messages.

[ouchadam]

I'm going to close this issue in favour of dedicated variant issues as google play and fdroid have very different notification/syncing systems

for fdroid users, there was a regression introduced in 1.3.14 which broke battery optimised background syncing #5003 switching to real time is the current workaround, if this doesn't fix your issue please comment in linked issue and I'll reopen

for google play, I've raised a dedicated issue #5038 it would be great if people who are affected are able to provide their homeserver versions and whether they're receiving raw pushes