Home page should display license-applicable functionality only

[markwalkom]

As mentioned here, if you are on a Basic license we should ideally not display things that won't be activated on that license level as it causes confusion.

Not sure how feasible this is, but wanted to highlight it as a UX problem.

[rayafratkina]

@AlonaNadler @alexfrancoeur I think this is a valid concern, but not sure if the right UX is to suppress the apps that are not available under the given license level or grey them out and have a note re: licence level needed to use them?

[alexfrancoeur]

@rayafratkina @markwalkom I agree, this is an issue and we shouldn't be showing capabilities that aren't available for a license level on the home page. We had this problem in Cloud with ML and we weren't able to resolve in time. With DNT, we no longer have this problem.

@nreese is this a bug with the UI's we're showing at certain license levels or did we only end up implementing an OSS an X-Pack version of the homepage?

[nreese]

I will have to investigate why they are displayed.

Would it be better to show them but in a disabled capacity (greyed out and not clickable). That way users can see features that they may not know about.

[alexfrancoeur]

that is interesting @nreese, I'll defer to @snide / @cchaos on that one. I have to come back to the fact that this page is one of the first things new users see. Seeing functionality that doesn't work for as part of your onboarding experience may not be the best. At the same time, I think it's a good idea to call out the features that are available. I'm just not sure if it should be every basic users experience.

[bhavyarm]

This happened to me today on Basic license. I downgraded to basic from trial and watcher was present on Kibana home. I clicked on it - and got two notifications.

[cchaos]

My opinion is that disabled options on the homepage just adds visual (and functional) noise; especially to those users who really only need the basic license and never intend to upgrade. An option to mitigate concerns about user knowledge of paid options, is to have some one-liner at the bottom of the section that says something like "And many more with an upgrade to a premium license" which then takes them to a page that explains what's included in the different paid-for licenses.

[snide]

^^ Agree we @cchaos. We've skirted around the issue of "You should upgrade" in Kibana, but this seems like a pretty simple CTA opportunity.

I'd just show what they can use, and put an upgrade "banner" on the homepage to let them know what they don't have access to.

[alexfrancoeur]

Thanks for the feedback @cchaos @snide! Very helpful. I think this is out of scope of this issue. We should probably open another issue on how we can best advertise features available in higher license levels. That's a very different conversation 😄 I feel like something like an upgrade banner would be great, but could get annoying quick if it's persisted.

[elasticmachine]

Pinging @elastic/kibana-core-ui (Team:Core UI)

[ryankeairns]

New home page resolves this; re-did the licensing level display logic.