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Unable to add Latency threshold alert rule due to error #187455

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maretodoric opened this issue Jul 3, 2024 · 7 comments
Closed

Unable to add Latency threshold alert rule due to error #187455

maretodoric opened this issue Jul 3, 2024 · 7 comments
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bug Fixes for quality problems that affect the customer experience Team:obs-ux-management Observability Management User Experience Team triage_needed

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@maretodoric
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Kibana version:
8.14.1

Elasticsearch version:
8.14.1

Server OS version:
RHEL 9

Browser version:
Google Chrome 120.0.6099.200

Browser OS version:
Windows 10

Original install method (e.g. download page, yum, from source, etc.):
From compressed tarball

Describe the bug:
When attempting to add new Latency threshold Alert Rule (Stack Management -> Alerts and Insights -> Rules -> Create Rule -> Latency threshold (APM and User Experience)), i dialog window opens and i get an error message below "Latency threshold" header.

Error: Cannot read properties of undefined (reading 'eui')
    at f (https://xxx/afbd904e868f/bundles/plugin/apm/1.0.0/apm.chunk.14.js:3:18120)
    at la (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:59212)
    at ec (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:114853)
    at Pc (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:99736)
    at Nc (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:99563)
    at Dc (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:99396)
    at wc (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:96239)
    at https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:45140
    at t.unstable_runWithPriority (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:433:3768)
    at Xo (https://xxx/afbd904e868f/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:44917)

I have another elk cluster running on version 8.9.1 but there i get the screen to select "Service", "Environment", "When", "Type", "Name" etc.

Steps to reproduce:
Described above

Expected behavior:
Should display screen to select "Service", "Environment", "When", "Type", "Name" etc.

Screenshots (if relevant):
kibana error

Errors in browser console (if relevant):
Same as error described above

Provide logs and/or server output (if relevant):
Nothing similar appears in server log.

Any additional context:

@maretodoric maretodoric added the bug Fixes for quality problems that affect the customer experience label Jul 3, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Jul 3, 2024
@dmlemeshko
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I'm not able to reproduce it on Elastic Cloud deployment 8.14.1
Screenshot 2024-07-08 at 12 31 54

but maybe it is an issue with specific distro.

@dmlemeshko dmlemeshko added triage_needed Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) labels Jul 8, 2024
@elasticmachine
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Pinging @elastic/response-ops (Team:ResponseOps)

@botelastic botelastic bot removed the needs-team Issues missing a team label label Jul 8, 2024
@maretodoric
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I'd like to point out that this elasticsearch/kibana cluster is hosted on a DMZ.
Proxy is added to reach artifacts.elastic.co, for fleet to work. If this feature is also dependent on internet connection, this could be the cause.

@mikecote mikecote added Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team and removed Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) labels Jul 11, 2024
@elasticmachine
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Pinging @elastic/obs-ux-infra_services-team (Team:obs-ux-infra_services)

@smith smith added the Team:obs-ux-management Observability Management User Experience Team label Jul 11, 2024
@elasticmachine
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Pinging @elastic/obs-ux-management-team (Team:obs-ux-management)

@smith smith removed the Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team label Jul 11, 2024
@maryam-saeidi
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Seems related to #186969 (PR)

@maryam-saeidi
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Fixed in #188724, and the fix is available from v8.15.

For now, the workaround is to create/update APM rules using observability > alerts > rules page.

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Labels
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