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added notes to ms teams readme #27690

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4 changes: 3 additions & 1 deletion Packs/MicrosoftTeams/Integrations/MicrosoftTeams/README.md
Original file line number Diff line number Diff line change
Expand Up @@ -67,7 +67,7 @@ In addition, make sure ***Instance execute external*** is enabled.
1. In Cortex XSOAR, go to **Settings > About > Troubleshooting**.
2. In the **Server Configuration** section, verify that the ***instance.execute.external.\<INTEGRATION-INSTANCE-NAME\>*** (`instance.execute.external.teams` in this example) key is set to *true*. If this key does not exist, click **+ Add Server Configuration** and add the *instance.execute.external.\<INTEGRATION-INSTANCE-NAME\>* and set the value to *true*. See the following [reference article](https://xsoar.pan.dev/docs/reference/articles/long-running-invoke) for further information.

- Note: This option is available from Cortex XSOAR v5.5.0 and later.
- Note: This option is available from Cortex XSOAR v5.5.0. It's not available for XSOAR 8.
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### 2. Using NGINX as reverse proxy
In this configuration, the inbound connection, from Microsoft Teams to Cortex XSOAR, goes through a reverse proxy (e.g. NGINX) which relays the HTTPS requests posted from Microsoft Teams
Expand Down Expand Up @@ -1121,6 +1121,8 @@ Note: To enrich an incident created via the Demisto BOT (`new incident` command)

## Troubleshooting

- Note: most of the following steps do not apply to XSOAR 8, they will be adjusted in the near future.
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1. The integration works by spinning up a web server that listens to events and data posted to it from Microsoft Teams.

If you see the error message `Did not receive tenant ID from Microsoft Teams, verify the messaging endpoint is configured correctly.`, then it means that the tenant ID was never posted to the web server, which should happen for the first time when the bot is added to the configured team.
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