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Update csi-powerscale troubleshooting for extended kubernetes version #324

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Aug 22, 2022
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1 change: 1 addition & 0 deletions content/docs/csidriver/troubleshooting/powerscale.md
Original file line number Diff line number Diff line change
Expand Up @@ -18,3 +18,4 @@ Here are some installation failures that might be encountered and how to mitigat
| The `kubectl logs isilon-controller-0 -n isilon -c driver` logs shows the driver **Authentication failed. Trying to re-authenticate** when using Session-based authentication | The issue has been resolved from OneFS 9.3 onwards, for OneFS versions prior to 9.3 for session-based authentication either smart connect can be created against a single node of Isilon or CSI Driver can be installed/pointed to a particular node of the Isilon else basic authentication can be used by setting isiAuthType in `values.yaml` to 0 |
| When an attempt is made to create more than one ReadOnly PVC from the same volume snapshot, the second and subsequent requests result in PVCs in state `Pending`, with a warning `another RO volume from this snapshot is already present`. This is because the driver allows only one RO volume from a specific snapshot at any point in time. This is to allow faster creation(within a few seconds) of a RO PVC from a volume snapshot irrespective of the size of the volume snapshot. | Wait for the deletion of the first RO PVC created from the same volume snapshot. |
| While attaching a ReadOnly PVC from a volume snapshot to a pod, the mount operation will fail with error `mounting ... failed, reason given by server: No such file or directory`, if RO volume's access zone(non System access zone) on Isilon is configured with a dedicated service IP(which is same as `AzServiceIP` storage class parameter). This operation results in accessing the snapshot base directory(`/ifs`) and results in overstepping the RO volume's access zone's base directory, which the OneFS doesn't allow. | Provide a service ip that belongs to RO volume's access zone which set the highest level `/ifs` as its zone base directory. |
|Driver install or upgrade fails because of an incompatible Kubernetes version, even though the version seems to be within the range of compatibility. For example: Error: UPGRADE FAILED: chart requires kubeVersion: >= 1.22.0 < 1.25.0 which is incompatible with Kubernetes V1.22.11-mirantis-1 | If you are using an extended Kubernetes version, please see the [helm Chart](https://github.com/dell/csi-powerscale/blob/main/helm/csi-isilon/Chart.yaml) and use the alternate kubeVersion check that is provided in the comments. Please note that this is not meant to be used to enable the use of pre-release alpha and beta versions, which is not supported.|
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