Resources from Dan Howarth's ConCon9 session – '5 things that help us do effective content design' – 11/5/2020 on Zoom.
View the full readme file for all links and resources.
Zip file with PPTX slide deck (.zip, 7.9mb) is in this repo. Had to remove gifs and other images due to file size limit: https://github.com/danhowarthdwp/5-things-concon9/blob/master/5-things_concon9_dan-howarth_nogifs.pptx.zip
Slide deck with gifs is on Dropbox (PPTX, 83mb): https://www.dropbox.com/s/1482uuyqca7sz4n/5-things_concon9_dan-howarth.pptx?dl=0
Smartsheet form: https://app.smartsheet.com/b/form/1d501efc3c774374ae5be89f3c135451
Smartsheet grid – sorry, this is very hacky at the moment and not accessible. I'll fix it in the next iteration: https://contentwise.org.uk/concon
Don't get too excited. This didn't really work in the session. I tried to control the Smartsheet too tightly with ID numbers that correspond to rows. 70% of participants submitted an idea (which was amazing) but the gaps threw the ordering. I think it could work with a few more tries.
The Smartsheet grid might not be available after 7/6/2020, as I've now downgraded it to a free plan. Either way, it's now read-only.
Government design principles: https://www.gov.uk/guidance/government-design-principles
Blog post on gov design principles posters: https://designnotes.blog.gov.uk/2019/09/18/new-design-principles-posters/
Gov design principles posters on GitHub: https://github.com/alphagov/govdesign/blob/master/Poster_GovernmentDesignPrinciples.pdf
The 5 Whys in Workshop Tactics, by Charles Burdett: https://www.workshoptactics.com/pages/five-whys
How Might We questions in Workshop Tactics, by Charles Burdett: https://www.workshoptactics.com/pages/how-might-we
About patterns in GOV.UK Service Manual: https://www.gov.uk/service-manual/design/using-adapting-and-creating-patterns
Design patterns in GOV.UK design system: https://design-system.service.gov.uk/patterns/
About user needs in GOV.UK Service Manual: https://www.gov.uk/service-manual/user-research/start-by-learning-user-needs
Will Myddelton's blog post on research heresies, from a talk he gave at UX Brighton in 2018: http://www.myddelton.co.uk/blog/research-heresies
Andrew Duckworth's blog post: https://grillopress.github.io/2017/12/10/hypothesis-driven-design.html
Ben Holliday's blog post: https://www.hollidazed.co.uk/2015/07/16/everything-is-hypothesis-driven-design/
Nielsen Norman article on UX debt: https://www.nngroup.com/articles/ux-debt/
Martin Fowler's article on the technical debt quadrant – an old one from 2009: https://martinfowler.com/bliki/TechnicalDebtQuadrant.html
Liberating Structures website: http://www.liberatingstructures.com/
Article on Liberating Structures by Lisa Gill, with simple overview: https://medium.com/@reimaginaire/what-are-liberating-structures-de6f6d14c2c8
Open Change Academy resources on Liberating Structures: https://www.openchangeacademy.co.uk/liberating-structures
25/10 Crowd Sourcing on Liberating Structures website: http://www.liberatingstructures.com/12-2510-crowd-sourcing/
Liberating Structures app for Android on Google Play (hat tip to Martin Wake): https://play.google.com/store/apps/details?id=de.holisticon.app.ls&hl=en_GB