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User icons have stopped working #281

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StuartMc77 opened this issue Aug 2, 2024 · 7 comments
Open

User icons have stopped working #281

StuartMc77 opened this issue Aug 2, 2024 · 7 comments

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@StuartMc77
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In Chrome, the icons that represent the users are only showing the "broken image" icon. The only way to tell who is a reviewer is to hover the mouse over the icon to show the name. I've tried in an Incognito window also. It seems to be working in Edge

When I inspect the html element the image src url is correct and when copied into a new tab will load the image correctly.

image

Desktop (please complete the following information):

  • OS: Windows 11
  • chrome
  • Version 127.0.6533.89 (Official Build) (64-bit)
@MrDark
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MrDark commented Oct 28, 2024

I have the same issue with Firefox 131.0.3

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@StuartMc77
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@MrDark - I did resolve this in the end. I forgot to update this ticket. It turned out to be an issue with permissions. Sadly I cannot remember exactly which. I worked out by looking at the dev tools and I could see the error messages when it was trying to load the icons.

Hope this helps you mate.

@MrDark
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MrDark commented Oct 28, 2024

Do you remember if it was a DevOps or browser permission?

I'm the org and project admin, so one would think I have permission to load someone's profile picture.

Looking at the network panel, it seems the profile picture images are being redirected to the sign-in portal. When I open the image URL in a new tab, I see the redirect, but after that, the user icon shows fine.

https://spsprodweu1.vssps.visualstudio.com/_signin?realm=dev.azure.com&reply_to=https://dev.azure.com/xxxxxxxxxxx/_apis/GraphProfile/MemberAvatars/aad.YTI0M2MzZDItMTg4Zi03OTIxLTk3OTktNGFmXXXXXXXXX&redirect=1&hid=ab3dbe84-00a4-4cfb-b2ee-1183f105e045&context=eyJodCI6MiwiaGlkIjoiYmXXXXXXXXXXXWUzMi00YzQ1LTllYTQtZWQ0N2ViZjQ0OGQxIiwicXMiOnt9LCJyciI6IiIsInZoIjoiIiwiY3YiOiIiLCJjcyI6IiJ90

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@StuartMc77
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StuartMc77 commented Oct 28, 2024 via email

@MrDark
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MrDark commented Oct 29, 2024

Found the solution! Firefox "Enhanced Tracking Protection" breaks it. Turning this feature off for Azure DevOps made the user icons show.
image

@doormalena
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doormalena commented Nov 26, 2024

Thanks for sharing! In Edge this seems related to allowing "Third-party cookies". This works.
I was already getting more annoyed by the day of this issue. Great timing :-).

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@StuartMc77
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StuartMc77 commented Nov 26, 2024 via email

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3 participants