Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Support] Update troubleshooting-crawl-errors.mdx #19155

Merged
merged 2 commits into from
Jan 13, 2025
Merged

[Support] Update troubleshooting-crawl-errors.mdx #19155

Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
8e00226
[Support] Update troubleshooting-crawl-errors.mdx
ngayerie Jan 13, 2025
081a435
Update src/content/docs/support/troubleshooting/general-troubleshooti…
ngayerie Jan 13, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
12 changes: 6 additions & 6 deletions ...upport/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -67,23 +67,23 @@ Troubleshooting steps for the most commonly reported crawl errors are mentioned

### HTTP 4XX Errors

[HTTP 4XX errors](https://developers.cloudflare.com/support/troubleshooting/http-status-codes/4xx-client-error/) are the most common type of crawl error. Cloudflare delivers these errors from your web server to Google. These errors are caused for various reasons such as a missing page on your web server or a malformed link in your HTML. The solution depends upon the problem encountered.
[HTTP 4XX errors](/support/troubleshooting/http-status-codes/4xx-client-error/) are the most common type of crawl error. Cloudflare delivers these errors from your web server to Google. These errors are caused for various reasons such as a missing page on your web server or a malformed link in your HTML. The solution depends upon the problem encountered.

### HTTP 5XX Errors

[HTTP 5XX errors](https://support.cloudflare.com/hc/articles/115003011431) indicate that either Cloudflare or your origin web server experienced an internal error. To correlate occurrences of crawl errors with site outages, monitor your origin web server’s health. Monitoring your website health both through Cloudflare and directly to your origin web server IPs determines whether errors occurred due to Cloudflare or your origin web server.
[HTTP 5XX errors](/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-5xx-errors/) indicate that either Cloudflare or your origin web server experienced an internal error. To correlate occurrences of crawl errors with site outages, monitor your origin web server's health. Monitoring your website health both through Cloudflare and directly to your origin web server IPs determines whether errors occurred due to Cloudflare or your origin web server.

### DNS Errors

Troubleshooting steps vary depending on whether your domain is on Cloudflare via a Full or CNAME setup. To verify which setup your domain uses, open a terminal and execute the following command (replace *[www.example.com](http://www.example.com)* with your Cloudflare domain):
Troubleshooting steps vary depending on whether your domain is on Cloudflare via a Full or CNAME setup. To verify which setup your domain uses, open a terminal and execute the following command (replace `www.example.com` with your Cloudflare domain):

`dig +short SOA` `_www.example.com_`
`dig +short SOA` `www.example.com`

For domains on a CNAME setup, the result response contains cdn.cloudflare.net. For example:
For domains on a [Partial (CNAME) setup](/dns/zone-setups/partial-setup/), the result response contains cdn.cloudflare.net. For example:
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
For domains on a [Partial (CNAME) setup](/dns/zone-setups/partial-setup/), the result response contains cdn.cloudflare.net. For example:
For domains on a [Partial (CNAME) setup](/dns/zone-setups/partial-setup/), the result response contains cdn.Cloudflare.net. For example:

Issues:

  • Style Guide - (Terms-error) Use 'Cloudflare' instead of 'cloudflare'.

Fix Explanation:

The capitalization of 'cloudflare' to 'Cloudflare' is necessary as it is a brand name and should be capitalized. This is not within a code reference or a URL, so the correction is valid.


`example.com.cdn.cloudflare.net.`

For domains on a Full setup, the result response contains the cloudflare.com domain in the nameservers listed. For example:
For domains on a [Full setup](/dns/zone-setups/full-setup/), the result response contains the `cloudflare.com` domain in the nameservers listed. For example:

`josh.ns.cloudflare.com. dns.cloudflare.com. 2013050901 10000 2400 604800 3600`

Expand Down
Loading