Merge pull request #1119 from chromaui/jwir3/cap-2364-update-template…

…s-for-cli-bug-reports

📖 Add new issue template that references Chromatic support.

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,9 +1,14 @@
 ---
 name: Bug report 🐞
-about: Found a bug in our CLI? Please open an issue. Is there a problem with the Chromatic platform? Please contact support.
+about: If you're experiencing a problem with Chromatic, please contact Chromatic support. Found a bug in our CLI? Please open an issue.
 labels: needs triage, bug, Empathy, CLI
 ---
+**Chromatic Issues**
+If you're experiencing an issue with Chromatic itself, such as a build showing a component error that
+you don't see when running Storybook locally, you should [contact Chromatic support](https://www.chromatic.com/docs/support/).
+If you're seeing an issue with the Chromatic command-line interface (the CLI tool itself), then this
+is the appropriate forum to file a ticket.
 
 **Bug report**
 
-A clear and concise description of what the bug is. Include screenshots if you can, but be aware this is a public medium. If you need to share private information, please contact the Chromatic support team.
+A clear and concise description of what the bug is. Include screenshots if you can, but be aware this is a public medium. If you need to share private information, please contact the Chromatic support team [here](mailto:[email protected]).