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[ADVAPP-274]: Introduce configuration for tracking service quality in service management #481

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merged 5 commits into from
Feb 1, 2024
Merged

[ADVAPP-274]: Introduce configuration for tracking service quality in service management #481

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2b6c198
Placeholders.
mxm1070 Jan 30, 2024
880a205
Format.
mxm1070 Jan 30, 2024
13e587c
Feedback.
mxm1070 Jan 31, 2024
8c83c4d
Merge branch 'main' into feature/advapp-274-introduce-configuration-t…
mxm1070 Jan 31, 2024
e5ffd22
Remove todo.
mxm1070 Jan 31, 2024
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5 changes: 5 additions & 0 deletions ...e-management/database/migrations/2023_09_01_143524_create_service_request_types_table.php
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Original file line number Diff line number Diff line change
Expand Up @@ -43,7 +43,12 @@ public function up(): void
{
Schema::create('service_request_types', function (Blueprint $table) {
$table->uuid('id')->primary();

$table->string('name');
$table->boolean('has_enabled_feedback_collection')->default(false);
$table->boolean('has_enabled_csat')->default(false);
$table->boolean('has_enabled_nps')->default(false);

$table->timestamps();
$table->softDeletes();
});
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28 changes: 24 additions & 4 deletions ...ment/src/Filament/Resources/ServiceRequestTypeResource/Pages/CreateServiceRequestType.php
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Expand Up @@ -36,7 +36,11 @@

namespace AdvisingApp\ServiceManagement\Filament\Resources\ServiceRequestTypeResource\Pages;

use Filament\Forms\Get;
use Filament\Forms\Form;
use Filament\Forms\Components\Group;
use Filament\Forms\Components\Toggle;
use Filament\Forms\Components\Section;
use Filament\Forms\Components\TextInput;
use Filament\Resources\Pages\CreateRecord;
use AdvisingApp\ServiceManagement\Filament\Resources\ServiceRequestTypeResource;
Expand All @@ -49,10 +53,26 @@ public function form(Form $form): Form
{
return $form
->schema([
TextInput::make('name')
->label('Name')
->required()
->string(),
Section::make()
->columns()
->schema([
TextInput::make('name')
->label('Name')
->required()
->string(),
Group::make()
->schema([
Toggle::make('has_enabled_feedback_collection')
->label('Enable feedback collection')
->live(),
Toggle::make('has_enabled_csat')
->label('CSAT')
->visible(fn (Get $get) => $get('has_enabled_feedback_collection')),
Toggle::make('has_enabled_nps')
->label('NPS')
->visible(fn (Get $get) => $get('has_enabled_feedback_collection')),
]),
]),
]);
}

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28 changes: 24 additions & 4 deletions ...gement/src/Filament/Resources/ServiceRequestTypeResource/Pages/EditServiceRequestType.php
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Original file line number Diff line number Diff line change
Expand Up @@ -36,8 +36,12 @@

namespace AdvisingApp\ServiceManagement\Filament\Resources\ServiceRequestTypeResource\Pages;

use Filament\Forms\Get;
use Filament\Forms\Form;
use Filament\Actions\DeleteAction;
use Filament\Forms\Components\Group;
use Filament\Forms\Components\Toggle;
use Filament\Forms\Components\Section;
use Filament\Forms\Components\TextInput;
use Filament\Resources\Pages\EditRecord;
use AdvisingApp\ServiceManagement\Filament\Resources\ServiceRequestTypeResource;
Expand All @@ -50,10 +54,26 @@ public function form(Form $form): Form
{
return $form
->schema([
TextInput::make('name')
->label('Name')
->required()
->string(),
Section::make()
->columns()
->schema([
TextInput::make('name')
->label('Name')
->required()
->string(),
Group::make()
->schema([
Toggle::make('has_enabled_feedback_collection')
->label('Enable feedback collection')
->live(),
Toggle::make('has_enabled_csat')
->label('CSAT')
->visible(fn (Get $get) => $get('has_enabled_feedback_collection')),
Toggle::make('has_enabled_nps')
->label('NPS')
->visible(fn (Get $get) => $get('has_enabled_feedback_collection')),
]),
]),
]);
}

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23 changes: 21 additions & 2 deletions ...gement/src/Filament/Resources/ServiceRequestTypeResource/Pages/ViewServiceRequestType.php
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Original file line number Diff line number Diff line change
Expand Up @@ -38,6 +38,7 @@

use Filament\Actions\EditAction;
use Filament\Infolists\Infolist;
use Filament\Infolists\Components\Group;
use Filament\Resources\Pages\ViewRecord;
use Filament\Infolists\Components\Section;
use Filament\Infolists\Components\TextEntry;
Expand All @@ -54,6 +55,7 @@ public function infolist(Infolist $infolist): Infolist
return $infolist
->schema([
Section::make()
->columns()
->schema([
TextEntry::make('name')
->label('Name'),
Expand All @@ -62,8 +64,25 @@ public function infolist(Infolist $infolist): Infolist
->hidden(fn (ServiceRequestType $record) => ! $record->form)
->url(fn (ServiceRequestType $record) => $record->form ? ServiceRequestFormResource::getUrl('edit', ['record' => $record?->form]) : null)
->color('primary'),
])
->columns(),
Group::make()
->schema([
TextEntry::make('has_enabled_feedback_collection')
->hiddenLabel()
->state('Feedback collection')
->badge()
->color(fn (ServiceRequestType $record) => $record->has_enabled_feedback_collection ? 'success' : 'gray'),
TextEntry::make('has_enabled_csat')
->hiddenLabel()
->state('CSAT')
->badge()
->color(fn (ServiceRequestType $record) => $record->has_enabled_csat ? 'success' : 'gray'),
TextEntry::make('has_enabled_nps')
->hiddenLabel()
->state('NPS')
->badge()
->color(fn (ServiceRequestType $record) => $record->has_enabled_nps ? 'success' : 'gray'),
]),
]),
]);
}

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9 changes: 9 additions & 0 deletions app-modules/service-management/src/Models/ServiceRequestType.php
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Expand Up @@ -57,6 +57,15 @@ class ServiceRequestType extends BaseModel implements Auditable

protected $fillable = [
'name',
'has_enabled_feedback_collection',
'has_enabled_csat',
'has_enabled_nps',
];

protected $casts = [
'has_enabled_feedback_collection' => 'boolean',
'has_enabled_csat' => 'boolean',
'has_enabled_nps' => 'boolean',
];

public function serviceRequests(): HasManyThrough
Expand Down