Error getting embeddings for files

[khoip1311]

I want to ask if any people encounter this problem. Many of my files couldn't get embeddings (especially recent ones); It always shows: "Error getting embeddings for:...".

I tried to retry failed files in the settings and make new API keys, but they didn't work.
Any solutions? Thanks!

[ahamedzoha]

Same issue here on my end as well.
Additionally, the test API button with a valid API key often returns an error message.

[brianpetro]

Additionally, the test API button with a valid API key often returns an error message.

@ahamedzoha if the test API key fails then something is wrong with your API key or account.

🌴

[brianpetro]

@khoip1311 check the developer console log for errors.

If you're getting error code 429, then you probably need to setup billing in your OpenAI API account.

[khoip1311]

I think my errors may come from my API keys. If after I set up billing in my account and it worked, will it charge my money if I keep using it?

[khoip1311]

oh yes, I encounter the same as I test my API keys

[dapaning]

me too

[MichelleGDyason]

hi, i'm encountering an Error getting embeddings for: my current note. i'm unsure how to fix the issue. i have only just installed the plug-in and am very much looking forward to using it. Do you have any solutions to this issue? thanks

[annekaelber]

I just installed the plugin today. I set up my API key and filled in the appropriate Smart Connections fields. I even put a payment method (and limits!) in at OpenAI, just in case that was the issue. I'm still getting "Error getting embeddings for:" -- over many files. The "failed-embeddings file has 1500 documents listed.

I turned on the log_render and log_render_files options but I don't know where the "console" is to open it. (I turned them on because "log" seemed like a debugging setting...)

[brianpetro]

@annekaelber now that it's been some time since adding payment to your OpenAI API account, use the "retry failed files" button and see what happens. Sometimes it takes a few hours before the account rate-limits are increased.

If you're still having issues after that, the developer console can be opened using CTRL+SHIFT+I and may provide us with some error messages that we can use to figure things out.

Brian 🌴