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Fee reimbursement for trade xq5vn7n #308

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zanetti74 opened this issue Oct 20, 2019 · 8 comments
Closed

Fee reimbursement for trade xq5vn7n #308

zanetti74 opened this issue Oct 20, 2019 · 8 comments
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@zanetti74
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zanetti74 commented Oct 20, 2019

The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).

SCREENSHOT HERE

The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!

Maker: ..........
Taker: ...........
Deposit: ..........

A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid

Bisq version:

Provide the Bisq client version to help developers identify the causing issue.

Other notes:

Issue #197 can be used as a good example of a correct reimbursement request.

@KanoczTomas
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@zanetti74 see comments in issue #309

@KanoczTomas KanoczTomas self-assigned this Oct 21, 2019
@zanetti74 zanetti74 changed the title xq5vn7n Fee reimbursement for trade xq5vn7n Oct 21, 2019
@zanetti74
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zanetti74 commented Oct 21, 2019

Maker: 026800597c06e54027c92700d03d03d7236f0b29c73c8f2883eb5454b4d19c5e
Taker: fad80bcca75e62e25a59676f5f20d941d30f41a7312b0b99f7865aba4a6edca6
Deposit: f5e7c49c84966444fc9e72a89a7565bf2bc2307f710053af92f7ec7d465eb1ae

@KanoczTomas
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@zanetti74 if you click on your first comment you (on the 3 dots) you can edit it. Please move the maker/taker/deposit part there and remove the dots, those are meant as a place holder.

Once editing remove the last line with ![reinbursement](https://user-images.githubusercontent.com/35078118/67162834-76503280-f33e-11e9-9ff2-fdd4e3466275.JPG) to remove the screenshot.

@zanetti74
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Ok, now what should I do? I´ve seen reimbursements that are more than 21 days open, why so long to do that? How can I have my BTC that are stucked on these 4 trades back to my account? It´s been a nightmare to fix this issue on these 4 trades, there is nobody responsible for nothing on Bisq, if there is no payment for any service on this platfoorm I see no future on it.

@zanetti74
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Hi, how do I move forward? What I am supposed to do?

@zanetti74
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Hi, I am trying to work with the arbitrator, so far no news. Only that there are now 2 locked trades and the coins from the other 2 trades are not more on my panel. What should I do?

@cbeams cbeams assigned leo816 and unassigned KanoczTomas Mar 27, 2020
@leo816
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leo816 commented Apr 2, 2020

Will be reimbursed with #366

leo816 added a commit that referenced this issue Apr 2, 2020
@leo816
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leo816 commented May 7, 2020

Closing as reimbursed via the batch transaction documented at #366 (comment)

@leo816 leo816 closed this as completed May 7, 2020
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