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.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature Request
+about: Suggest a new feature for this repository.
+title: "[Feature Request] <replace with your title>"
+labels: Feature Request
+assignees: ''
+
+---
+
+**Is your feature request related to an issue you've encountered? If so, please elaborate.**
+Please provide a clear and concise description of the problem. For example, "I'm always frustrated when [ ... ]".
+
+**Describe the new feature request**
+Provide a clear and concise description of the feature you are proposing, as well as applicable use cases.
+
+**Describe other alternatives you've considered**
+Provide a clear and concise description of any alternatives you've considered.
+
+**Additional context**
+Add any additional information supporting the request here (screenshots, logs, references, etc.).

.github/ISSUE_TEMPLATE/general_inquiry.md

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+---
+name: General Inquiry
+about: Generic issue for initiating discussion on any amazon-freertos topic (ex. questions,
+  clarifications, concerns, etc.).
+title: "[General] <replace with your title>"
+labels: 'Type: Question'
+assignees: ''
+
+---
+
+**Briefly summarize the issue being raised**
+Please describe the topic requiring attention in this issue, as well some background on its current status.
+
+**Describe the desired outcome**
+Identify the intended result of further discussion and eventual resolution of this issue.
+
+**System information**
+- Hardware board: [ ... ]
+- IDE used: [ ... ]
+- Operating System: [ Windows | Linux | MacOS ]
+- Code version: (run ``git describe --tags`` to find it)
+- Project/Demo: [ mqtt_demo_mutual_auth | shadow_demo | custom application | etc... ]
+- If your project is a custom application, please add the relevant code snippet(s) in the section titled `"Code/Steps to reproduce the current status"`.
+
+**References**
+Provide any screenshots, logs, etc. that may assist in providing a better understanding of the highlighted issue.
+
+**Code/Steps to reproduce the current status**
+If applicable, provide concrete instructions or the relevant code snippet(s) for reproducing the current status. Code should be wrapped in the ``cpp`` tag in order to be displayed clearly. For example:
+```cpp
+printf("Hello World")
+```
+**Additional context**
+Add any remaining information not mentioned in the previous responses.