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Improve FAQ copy #444

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Dec 21, 2023
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Improve FAQ copy #444

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17 changes: 8 additions & 9 deletions src/routes/pricing/faq.svelte
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}[] = [
{
question: 'Can I self-host Appwrite for free?',
answer: 'Yes! Appwrite Self Hosted will always be Open Source and free for you to use, without any limits. You can find the latest version of Appwrite on our GitHub repository.'
answer: 'Yes! Appwrite Self Hosted will always be Open Source and free for you to use, without any limits. You can find the latest version of Appwrite in our <a rel="noopener noreferrer" class="aw-link is-inline" href="https://github.com/appwrite/appwrite">GitHub repository</a>, and you can follow <a class="aw-link is-inline" href="/docs/advanced/self-hosting/">Self Hosting docs</a> to learn how to install Appwrite on your server.'
},
{
question: 'Does Appwrite have a trial period?',
answer: 'Yes, we offer a 14-day trial period for you to explore Appwrite Pro. After the 14-day trial, you can either subscribe to the Pro plan or continue on a Starter plan.'
answer: 'Yes, we offer a 14-day trial period for you to explore Appwrite Pro. After the 14-day trial, you can either continue using Pro plan or downgrade to a Starter plan.'
},
{
question: 'What payment methods does Appwrite support?',
answer: 'Appwrite currently supports credit and debit card payments. We will be working to add support for more methods constantly. Please reach out to us in case this is an issue for you.'
answer: 'Appwrite currently supports credit and debit card payments. We are actively working on adding support for more methods. Please <a class="aw-link is-inline" href="/contact-us">contact us</a> in case this is an issue for you.'
},
{
question: 'What happens if I reach a resource limit in my Pro plan?',
answer: 'Your project will continue to run, and additional charges will apply. You can find the costs for additional resources under the pricing plans comparison. We will also notify you when you hit 75% and 100% of your resources with per email. You can also use our budget caps to avoid unexpected payments.'
answer: 'Your project will continue to run, and additional charges will apply. You can find the costs for additional resources under the <a class="aw-link is-inline" href="/pricing">pricing plans comparison</a>. We will also send you email reminders when you hit 75% and 100% of your resource limits. To avoid unexpected payments, you can set up a budget cap.'
},
{
question: 'What happens if I reach a resource limit in my Starter plan?',
answer: 'Your project will freeze, and you will be requested to upgrade to Pro or downgrade the resources used in your project. We will also notify you when you hit 75% and 100% of your resources with per email.'
answer: 'Your project will freeze, and Appwrite Console will continue running in read-only mode. You need to upgrade to Pro, remove resources that exceed their limit, or wait for next billing cycle which resets usage limits.'
},
{
question: 'How can I join the OSS program?',
answer: `The OSS program is exclusively for active open-source maintainers. In case you are liable for the program,
you can <a class="aw-link is-inline" href="/contact-us">apply here</a>.`
answer: `The OSS program is exclusively for active open-source maintainers. If you consider your project to be liable for the program, you can <a class="aw-link is-inline" href="/contact-us">apply here</a>.`
},
{
question: 'I have a Starter plan account. How do I upgrade to a paid plan?',
answer: 'If you want to upgrade to a paid plan, you can do so in your Appwrite dashboard, select your organization, and change your plan on the <b>Billing</b> section.'
answer: 'If you want to upgrade to a paid plan, you can do so in your Appwrite dashboard, select your organization, and change your plan in the <b>Billing</b> section.'
},
{
question: 'How can I apply credits to my organization?',
answer: 'Go to the Appwrite Console and select the organization you wish to add credits to. In your organization overview, you can select the billing tab. Here, you need to go to the bottom of the page, where you will find the ability to add credits, as well as see the status of your credits. You need to be on a paid plan to add credits.'
answer: 'Go to the Appwrite Console and select the organization you wish to add credits to. In your organization overview, you can switch to the billing tab. Here, you need to go to the bottom of the page, where you will find the ability to add credits, as well as see the status of your credits. Credits are only relevavnt to Pro organizations, since Starter organizations are 100% free.'
},
{
question: 'Where can I find an overview of my organization usage stats?',
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