getting "An error occured" when re-indexing the content on "algolia-search-page", new products are not getting added

[bernhardmostrey]

Describe the bug
I'm getting "An error occured" when re-indexing the content on "algolia-search-page", new products are not getting added and with the re-indexing the index has been cleared but is not repopulating.
Can't find any error in the normal WP or PHP logs.

To Reproduce
Steps to reproduce the behavior:
Go to the algolia-search-page page and click the re-index button.

Expected behavior
Re-index posts.

Screenshots
blob:https://imgur.com/90517bf0-08d3-4c51-8f83-c45e3c436c0e

Desktop (please complete the following information):

• OS: MacOs
• Browser Brave
• Version latest

Additional context
None for now.

[tw2113]

Hmmm, not sure what to suggest without any sort of actual errors. Also not finding "An error occurred" as a string the plugin, but that could be something coming in remotely.

[bernhardmostrey]

That’s my problem as well, can’t find any decent error anywhere. Where does the plugin store logs?

…

________________________________ From: Michael Beckwith ***@***.***> Sent: Monday, August 12, 2024 3:22:08 PM To: WebDevStudios/wp-search-with-algolia ***@***.***> Cc: Bernhard Mostrey ***@***.***>; Author ***@***.***> Subject: Re: [WebDevStudios/wp-search-with-algolia] getting "An error occured" when re-indexing the content on "algolia-search-page", new products are not getting added (Issue #425) Hmmm, not sure what to suggest without any sort of actual errors. Also not finding "An error occurred" as a string the plugin, but that could be something coming in remotely. — Reply to this email directly, view it on GitHub<#425 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ABPUDQECCFXFTO7LJJ66PHDZRCZIBAVCNFSM6AAAAABMJYLEEWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBTHE3TSMRZGE>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[tw2113]

Out of box, we don't have any sort of logging in place, outside of general error_log() usage.

I know we have #80 open still.

[bernhardmostrey]

Any way to force the indexing through another way until this is resolved?
Any way to get someone looking at this issue quickly? We have a busy webshop where the search is now unavailable.
Happy to pay for Pro if I can get support that way.

[tw2113]

I know we have WP-CLI integration that can help with bulk reindexing. That said, until we know anything about actual errors, there's nothing we can do on our end.

If you're using the UI, I do know that it's being powered by AJAX and whatnot to help with large volume, so I wonder if there's any leads for what's happening in the AJAX requests via your browser's developer console.

Turning off the Algolia integration should return everything to native WP search, and you can still work on getting things indexed without the search integration being turned on.

Feel free to reach out at https://pluginize.com/contact/ and mention this issue here, #425, if you want to move things to private correspondence.