Steam launching but no GUI (grey preview of library/store) #9977
Comments
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Hello @revanthedarklord, this looks like #9752. Can you check what video driver gets used with the 32 bit OpenGL render path on your system? I'd usually suggest a 32 bit build of |
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this is the mesa-utils I currently have: glxinfo |
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for additional context I have also added beta script to steam launch following directions below: Go to the 'package' folder where you have Steam installed: ...Steam/package Best to the Valve Dev Steam and unsung keyboard warriors everywhere. :) |
Thanks, this confirms that your video driver is not working as intended, and that Steam is being forced to fallback to llvmpipe to run at all on the CPU. In general, the NVIDIA proprietary driver requires that the video driver's running kernel module, 32 bit userspace libraries, and 64 bit userspace libraries are all installed and exactly the same version to work properly. |
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Assuming you're not using NVIDIA proprietary drivers, try downgrading Mesa to 23.1.3 and seeing if that helps; it fixes it for me on both a 7900 XTX and i7-1185G7 iGPU. |
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I've opened an issue on Mesa regarding llvmpipe being used instead of GPU acceleration. This issue seems to be a combination of that one and #9752. |
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so, I ran the code below: sudo apt purge nvidia that should have gotten the drivers I need Below are the logs for the last line of code Reading package lists... Done
Kernel preparation unnecessary for this kernel. Skipping... Building module: |
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so, I ran the code below:
sudo ubuntu-drivers `autoinstall that should have gotten the drivers I need Below are the logs for the last line of code Reading package lists... Done
Kernel preparation unnecessary for this kernel. Skipping... Building module: |
Your system information
lshw below
**
lshw
tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]Please describe your issue in as much detail as possible:
Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist
Steps for reproducing this issue:################
LOGS************
~$ steam
Couldn't import apt, please install python3-apt or update steamdeps for your distribution.
steam.sh[7682]: Running Steam on ubuntu 22.04 64-bit
steam.sh[7682]: STEAM_RUNTIME is enabled automatically
setup.sh[7795]: Steam runtime environment up-to-date!
steam.sh[7682]: Steam client's requirements are satisfied
[2023-08-05 19:42:08] Startup - updater built Jul 28 2023 18:44:09
[2023-08-05 19:42:08] Startup - Steam Client launched with: '/home/revan/.local/share/Steam/ubuntu12_32/steam'
08/05 19:42:08 Init: Installing breakpad exception handler for appid(steam)/version(1690583737)/tid(7883)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2023-08-05 19:42:08] Loading cached metrics from disk (/home/revan/.local/share/Steam/package/steam_client_metrics.bin)
[2023-08-05 19:42:08] Using the following download hosts for Public, Realm steamglobal
[2023-08-05 19:42:08] 1. https://client-update.akamai.steamstatic.com,/ /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-08-05 19:42:08] 2. https://cdn.cloudflare.steamstatic.com,/ /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-08-05 19:42:08] 3. https://cdn.steamstatic.com,/ /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-08-05 19:42:08] Checking for update on startup
[2023-08-05 19:42:08] Checking for available updates...
[2023-08-05 19:42:08] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12
[2023-08-05 19:42:08] Manifest download: send request
[2023-08-05 19:42:08] Manifest download: waiting for download to finish
[2023-08-05 19:42:09] Manifest download: finished
[2023-08-05 19:42:09] Download skipped: /steam_client_ubuntu12 version 1690583737, installed version 1690583737, existing pending version 0
[2023-08-05 19:42:09] Nothing to do
[2023-08-05 19:42:09] Verifying installation...
[2023-08-05 19:42:09] Performing checksum verification of executable files
[2023-08-05 19:42:10] Verification complete
/usr/share/themes/Yaru-dark/gtk-2.0/main.rc:775: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Yaru-dark/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf64719c0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf64701f0
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[7922]: Runtime for steamwebhelper: defaulting to /home/revan/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[7922]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 27 milliseconds to initialize
BRefreshApplicationsInLibrary 1: 1ms
BuildCompleteAppOverviewChange: 164 apps
RegisterForAppOverview 1: 5ms
RegisterForAppOverview 2: 5ms
[2023-08-05 19:44:11] Background update loop checking for update. . .
[2023-08-05 19:44:11] Checking for available updates...
[2023-08-05 19:44:11] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12?t=902197741
[2023-08-05 19:44:11] Manifest download: send request
[2023-08-05 19:44:11] Manifest download: waiting for download to finish
[2023-08-05 19:44:12] Manifest download: finished
[2023-08-05 19:44:12] Download skipped by HTTP 304 Not Modified
[2023-08-05 19:44:12] Nothing to do
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