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Conical support missing #14789

Closed
1 of 2 tasks
Chad541121 opened this issue Mar 6, 2023 · 11 comments
Closed
1 of 2 tasks

Conical support missing #14789

Chad541121 opened this issue Mar 6, 2023 · 11 comments
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Status: Duplicate Duplicate of another issue. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

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@Chad541121
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Chad541121 commented Mar 6, 2023 •
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Application Version

5.3.0 beta 2

Platform

Window 10

Printer

Ender 5 Plus

Reproduction steps

  1. When conical support is enabled, sliced. There is no support shown in the preview.
  2. If I use one of my custom profiles from Cura 5.0.0 then the conical support is shown, however there is no brim.
  3. With conical support disabled and brim enabled, supports are generated but brim is missing

Actual results

  1. There is no support shown in the preview.
  2. There is no brim.
  3. There is no brim.

Expected results

  1. Should see conical support with brim
  2. Should have brim
  3. Should have brim

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

Problem_No conical support.zip
@Chad541121 Chad541121 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Mar 6, 2023
@GregValiant GregValiant added Status: Duplicate Duplicate of another issue. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Status: Triage This ticket requires input from someone of the Cura team labels Mar 6, 2023
@GregValiant
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Thanks for the report and the file.
I can confirm that Conical Supports is broken for certain printers. When my Ender 3 Pro is active it simply isn't available and for some Creality and Anycubic printers it might be available but it just doesn't work.
#14666 , #14752, and a couple of others appear to be duplicates of this.
I'll mark it as a duplicate and the Cura team will take a look.

@MariMakes
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Hey @Chad541121,

Thanks for your report 👍
We were able to resolve the problem with Conical Support in 5.3.0 Stable.

I can successfully slice your model. You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.3.0
image

I'll close this issue since there is a solution in place.
Please let us know if you run into any new issues. 💪

@Chad541121
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Chad541121 commented Mar 21, 2023 via email

@Chad541121
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Chad541121 commented Mar 21, 2023 via email

@Chad541121
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Chad541121 commented Mar 21, 2023 via email

@Chad541121 Chad541121 mentioned this issue Mar 21, 2023
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@MariMakes
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Hey @Chad541121,

Could it be related to #14666 (comment)?

In some dual extrusion printjobs we see small brims if the Buildplate Adhesion Extruder is not defined.
If you define it to be one of your extruders instead of overridden it should work as intended.
image

@Chad541121
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Chad541121 commented Mar 21, 2023 via email

@Chad541121
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Chad541121 commented Mar 22, 2023 via email

@MariMakes
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Hey @Chad541121,

Apologies, I must have confused your report for a different one.
I took another look at your original project file.
I see that a support brim is generated, but only the inside, this is expected.
That's also what is described in the tooltip:
image

image

If you want a bigger brim on the support, you'll have to turn on the brim for the model and make sure to uncheck the Brim Only on Outside. Than it will look like this:
image

Is that what you are looking for?

@Chad541121
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Chad541121 commented Mar 28, 2023 via email

@MariMakes
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This discussion seems to have resulted in the following ticket:
#14983

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