Unable to import Members - ENOENT: no such file or directory

[vicky002]

Issue Summary

I have Ghost Self-hosted.

When I try to import my subscribers from Substack, it shows this error as shown in the image.

I tried searching everywhere but no solution. I also tried to manually create the Members folder on the server but still no luck.

A summary of the issue and the browser/OS environment in which it occurs.

To Reproduce

Go to your Self-hosted Ghost blog

1. Create a CSV file containing a few emails
2. Try to import that CSV file

Technical details:

• Version 4.7.0
• Environment production
• Database sqlite3
• Mail SMTP
• Server: Azure App Service

[ErisDS]

This is a bug with windows paths. Ghost is primarily written for & tested on unix/linux/mac based environments but we're happy to accept PRs fixing this.

[tawandamoyo]

Hi @ErisDS , I'd like to try my hand on this but not sure where to start. Also would I need to be on a Windows machine?

[ZaidYounan]

Hi, I think I'm onto a solution but not exactly sure how to implement it within your code. The top comment on this stackoverflow thread does a good job of describing it.

https://stackoverflow.com/questions/25090101/is-there-a-difference-between-and-paths

It seems like there is a disconnect between the path being supplied, and how the path seperator is being interpreted. I can think of a few possible solutions to try because the path module (which you've already imported) provides some methods to get around this, like this one.

https://nodejs.org/docs/latest/api/path.html#path_path_tonamespacedpath_path

Which would return the file path with the appropriate path prefix (i assume this would be C:\\) ONLY for windows machines, and for other systems it would simply not modify the file path. But I'm new and I'm currently unfamiliar with node.js, so haven't yet figured out how to implement that to test it.

[deepto98]

@ErisDS If this issue is still open, can I pick it up?

[ihiteshsharma]

Hi, I have a self-hosted Ghost blog at ihiteshsharma.com, I did the following steps to reproduce the error:

1. I downloaded the CSV Template File which Ghost Import Members option has (refer Images below): Members -> Gear Icon -> Import Members
2. I added 1 email and renamed the file to contain spaces as per windows paths.
3. The file was detected successfully, with no ENOENT errors

I couldn't help but notice you are trying to migrate the subscribers from Substack. Ghost needs the subscriber data in the format to correctly detect fields. Did you try the approach as recommended by Ghost here and here ?

In case I missed anything, let me know.

[danimajo]

See TryGhost/Members#355

[github-actions]

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