Add paypal-claim dispute type #1825
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noon-dawg
approved these changes
Mar 13, 2024
dariashka
approved these changes
Mar 13, 2024
ikram-patah
approved these changes
Mar 18, 2024
This was referenced Mar 21, 2024
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Summary
PayPal customers can create 'claims' for payments. These are not chargebacks and not always due to fraud, but instead notifications of buyers creating a complaint in the PayPal Resolution Center for any reason. No existing types seem to fit this case.
Links
https://www.paypal.com/us/brc/article/customer-disputes-claims-chargebacks-bank-reversals
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