Instagram Customer Support Bot

🚀 Overview

This Instagram Customer Support bot automates interactions to assist users with inquiries, complaints, and FAQs. It leverages Google Gemini AI to provide efficient support.

📌 Features

• Automated Responses – Answers common customer queries using AI.
• DM-Based Support – Engages with users via direct messages.
• AI-Powered Chat – Uses Google Gemini AI to understand and respond to customer issues.
• Ticket Management – Tracks and escalates unresolved issues.
• 24/7 Availability – Provides non-stop customer assistance.
• Personalized Interactions – Custom responses based on user history and context.

🛠️ Tech Stack

• Node.js – Backend server
• Google Gemini AI – NLP for personalized support
• Langchain - Ai agent Framework

🔧 Installation

1. Clone the repository:

   git clone https://github.com/RatnadeepRoy01/InstaBot.git
   cd instagram-support-bot

2. Install dependencies:

   npm install

3. Set up environment variables (.env file):

   INSTAGRAM_USERNAME=your_username
   INSTAGRAM_PASSWORD=your_password
   GOOGLE_GEMINI_API_KEY=your_api_key

4. Run the bot:

   node index.js

⚠️ Disclaimer

This bot is for educational purposes only. Automating interactions on Instagram may violate their terms of service, so use it responsibly.