**META** Soft bans - Try again spins / Pokemon vanishing

[Coburnss]

Edited by moderator:

Please keep all discussions about being Try again spins / Pokemon vanishing in this issue only, do not create new issues or they will be closed without warning.

At this stage it looks like softbans are occurring for some users (try again spins & Pokemon vanishing) while others are experiencing hard bans (being unable to log in - Server busy or offline)

Other current META issues:

#3682 - META Server busy or offline issues
#3308 - META Stuck between two forts / Moving to 2 forts at the same time / Constant Loop
#3700 - META Soft bans - Try again spins / Pokemon vanishing
#3746 - META Banwaves - Permanent Bans

[SilverDragon135]

Same here, but it my case it seems like soft ban fix works just temporally:

[SilverDragon135]

And sometimes bot stucks on:

[takenek]

I just get ban for IP address :-( Cant login to account :-(

[Coburnss]

Mine isn't a ip ban, nor a full ban that has been addressed because I can login to other accounts. Just the usual disappearing Pokémon, but I'm used to just spinning the Pokestops to remedy, which can no longer be done, at least by me.

[skywalker878]

looks like i have same issue

[maxprzemo]

Login successful.2016-08-12 10:57:54,550 [pokemongo_bot.api_wrapper] [WARNING] Server seems to be busy or offline - try again
ban forever?

[Coburnss]

Seeming as though. But past full bans were addressed with a screen that told you just that. This seems like server issues, or a truly new soft ban. Guess time will tell.

[PierceJhuang]

I got the same issue in Taiwan, is it a server issue? but my friend still can get item from pokenstop...

[Coburnss]

My Google Account is working fine with the script. My Poke account however is not. So if it is server side it must just be Pokémon Go accounts.

[rickycc]

I just encountered this. Login with phone failed to see any pokestops nor pokemons.

[10:37:26] Pokestop Ancient Chinese Sculpture out of range.
[10:37:26] Possibly searching too often, take a rest.
[10:37:26] Moving towards pokestop Metro Theater - 0.09km
[10:37:26] {'distance_unit': '', 'distance': '', 'current_position': (37.79756671816564, -122.43231646990498), 'last_position': (37.79760335969092, -122.43217462756321)}
[10:37:30] Moving towards pokestop Metro Theater - 0.08km
[10:37:30] {'distance_unit': '', 'distance': '', 'current_position': (37.79750192054127, -122.43247259938424), 'last_position': (37.79756671816564, -122.43231646990498)}
[10:37:31] Moving towards pokestop Metro Theater - 0.06km
[10:37:31] {'distance_unit': '', 'distance': '', 'current_position': (37.79745142750385, -122.43265642107315), 'last_position': (37.79750192054127, -122.43247259938424)}
[10:37:34] Moving towards pokestop Metro Theater - 0.05km
[10:37:34] {'distance_unit': '', 'distance': '', 'current_position': (37.797406834408584, -122.43283736090339), 'last_position': (37.79745142750385, -122.43265642107315)}
[10:37:36] Pokestop Metro Theater out of range.
[10:37:36] Possibly searching too often, take a rest.
[10:37:37] Moving towards pokestop Collectors Cave - 0.05km
[10:37:37] {'distance_unit': '', 'distance': '', 'current_position': (37.79742262424499, -122.43303676942789), 'last_position': (37.797406834408584, -122.43283736090339)}
[10:37:40] Pokestop Collectors Cave out of range.
[10:37:40] Possibly searching too often, take a rest.
[10:37:40] Moving towards pokestop Original Temple, Vedanta Socie - 0.13km
[10:37:40] {'distance_unit': '', 'distance': '', 'current_position': (37.79751969419062, -122.43316814837154), 'last_position': (37.79742262424499, -122.43303676942789)}
[10:37:42] Moving towards pokestop Original Temple, Vedanta Socie - 0.11km
[10:37:42] {'distance_unit': '', 'distance': '', 'current_position': (37.79761238161907, -122.43331114636779), 'last_position': (37.79751969419062, -122.43316814837154)}

[Waliers]

Try it on you phone on cellulair instead of wifi. If you see the pokestops when not on WiFi you ip is (soft)banned.

[Coburnss]

I'm not IP banned. I have switched from cellular to wifi, and haven't used the bot since it started its shit.

[fari-99]

maybe this related issue will bright you up
#3308 #3394 #3475 #3646 #3692 #3700 #3711 #3721 #3722

[k4n30]

@fari-99 steal my thunder :p

[danielsdian]

Im able to enter the game thru bluestacks, walk around, spin forts, battle gyms, but the pokemon keep vanishing.

[jrjhealey]

I couldn't find the exact one as I lost the link on Facebook somewhere, but there is this. I'm making no claims about its credibility though.

http://www.theverge.com/2016/8/12/12461136/pokemon-go-niantic-permanent-game-ban-cheating-bots

Additionally, Niantic apparently created a ban appeal page shortly before the banwave and there is a lot of discussion on reddit about it.

[kurazli]

@jrjhealey thank you

[tolinwei]

Some new report! My main account was "new" soft banned around 7:30am yesterday, and was fixed by Niantic in the afternoon. Then last night, I created a new account to run with bot, and now I just checked that account, it's 22 lvl now and got "old" soft banned (no Pokestop spin and all Pokemons vanished). Then I closed the bot and wait for like 10 min, the "old" soft ban turned to "new" soft ban.

Seems the bot is not safe any more, anyone has similar situation as me (try to use bot after yesterday's banwave and got banned again)?

[kurazli]

@tolinwei what do dou mean by "fixed by niantic"? did you ask them to?

[tolinwei]

@kurazli No, they recovered many accounts yesterday afternoon, even recovered some of the perm banned account (I heard this from on of my friends).

[TCB13]

@tolinwei what's your timezone? I was in the new softban yesterday and it get fixed late night like 3 am GMT+1. I just tried an IP change and this issue is not , in any way, related to my IP. New IP and and issue persists.

[kienthoang]

I got the "new soft ban" too (can get stuff from Pokestops but all pokemons flee). I was able to unlift the ban by just going outside with my phone and threw 50 pokeballs (all missed) at the first pokemon I see. I was able to catch pokemon fine afterward.

[TCB13]

@kienthoang tried that, no luck.

[tolinwei]

@TCB13 I'm in PDT (California). I've been following this issue and #3746 (comment) the whole yesterday. My account was recovered 1+ hours after I saw someone else in this issue said their account was recovered.

[TCB13]

@tolinwei 3AM GMT = 7PM PDT, is it a match...?

[TCB13]

So, I kept spinning pokestops after the "new soft ban" and right now I can login to the game. Bot says "server busy" the App says "failed to get game data from server".

[izanagi1995]

Server busy = hard ban

Le 14 août 2016 00:26, "TCB13" [email protected] a écrit :

So, I kept spinning pokestops after the "new soft ban" and right now I can
login to the game. Bot says "server busy" the App says "failed to get game
data from server".

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[GrosCep]

As I told it in a previous comment, it doesn't seem to be IP related.
On the same computer, with the same IP, my first account, with a lot of teleporting in different countries, has been closed since yesterday.
The new one I created yesterday, has been soft ban (pokemons vanishing) at level 21 (in one run) during ca. 12 hours today, but now works normally (teleporting in my city only). I use it with the same computer and the same IP.

[ghost]

I had "try again later" at pokestops and "error" at the gyms, i just threw 50 pokeballs to the side, logged off for 10min,logged bk on and it was fixed

[k4n30]

https://www.reddit.com/r/pokemongodev/comments/4xkqmq/new_ban_types_and_their_causes/

[avexus]

1. I would like to know how to change IP.
2. Is it safe to use bot now?
   Any ideas?

[YvesHenri]

@Wolfvarine What happened afterwards? Are you still unbanned? It looks like (bot crashed and first pokemon encounter, it was vanished, so I immediatelly closed it) I got that "new" soft ban (again) on my main, so I just throwed some balls, like people say, and apparently I got it unbanned but now I'm afraid I'll get perma ban.

[YuMan-Tam]

I am using the bot fine without problems. Just walk slower and do not teleport, for now. If you are able to log-in, then it should be soft ban. Otherwise, it's permanent (seems).

[YvesHenri]

One more report: so, I've had 2 accounts: a main and an alt. The alt has been 'newly' soft banned and 1 day later, it got perma banned (removed). That all happened after my bot has crashed, with this following error message: http://pastebin.com/3uL84JZZ
Yesterday, I noticed the bot crashed again, this time, on my main account, with an error nearly as close to the one I listed above. After reconnecting, the first pokemon has vanished instantly and I immediately closed it. Logged on my phone, threw 50 balls away and it seemed to 'fix' the possibly ban. I am now afraid to get perma banned or whatsoever. lol

[YuMan-Tam]

@YvesHenri:

Same thing happened to me yesterday. Although I stopped botting for a day, and it's fine logging in using my cellphone from work, I got banned when I tried to log in again using my cellphone at home. Seems that they went over the historical data to ban people or something.

[YvesHenri]

@YuMan-Tam what kind of ban you were "banned again"? Perma or "new"?

[YuMan-Tam]

@YvesHenri :

The permanent one it seems. I cannot log in. The funny thing is that I did not use the bot for the past 12 hours, and I used my cell phone to successfully log in several times before I was banned after getting home from work.

I could only infer that the company perhaps retroactively ban people!

[YvesHenri]

It's about time my time will come, then. :'(
I read somewhere that theyre banning everyone above 34. Right now, I need only 50k to 35. What level were you?

[YuMan-Tam]

@YvesHenri :

I am just barely pass level 32. Good luck to you!

[Sean-Vu]

Okay so i just also got the new softban. I think after about 10min it goes into the "normal" softban we are used to. During this new softban phase i could not catch any pokemon. In addition i would get the repetitive message of try again later while spinning, each time. I am lvl 25 and "doin the dirty" as you would call it. Not sniping yet because it might be risky. Based on this thread i can tell it goes into the new softban>you wait to get unbanned>people try to bot after>gets perma banned. I don't know but could this new soft-ban wave be a new way Niantic are fishing the botters again :^(. Rip botting. I forgot to throw in, as previously stated, the bot's force unban button (pokecrot) no longer has any effect. If any one is experiencing this new type of soft ban i suggest waiting it out before botting again. Hopefully more info and experiences will be shared on this thread.

[Sean-Vu]

This link will clarify the new types of bans and bypasses that have been found https://www.reddit.com/r/pokemongodev/comments/4xkqmq/new_ban_types_and_their_causes/
Hope this helps!
;^)

[k4n30]

Closing as discussion has died down if you wish to continue the discussion, please use the banreports channel in slack