resolution sla

Parv17k · Dec 7, 2020 · 5051d00 · 5051d00
1 parent af50f5a
commit 5051d00
Showing 1 changed file with 4 additions and 0 deletions.
diff --git a/main.py b/main.py
@@ -225,9 +225,13 @@ def updatestatus(user):
     selS=st.selectbox(ent,statuss)
     if st.button('update status'):
         selS=selS.split(":")[0]
+        temp = int(selS)
         selT=selT.split(":")[0]
         sq=f"update tickets set status_id ={selS} where ticket_id ={selT};"
+        if temp == 6:
+            sq=f"""update tickets set end_time ='{datetime.datetime.now()}',resolution_sla='{datetime.datetime.now()}',status_id ={selS} where ticket_id ={selT};"""
         result= query_db(sq,True)
+        print(sq)
         if result=='done':
             st.success('Ticket is updated')
         else: st.error('error occured in SQL')