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Azure DevOps: imported tasks in poker meeting are stop working after some time #8139

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igorlesnenko opened this issue May 3, 2023 · 10 comments
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bug icebox p2 Needs to be addressed on a reasonable timescale support

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@igorlesnenko
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A user reported a problem:

After integrating azure devops, importing tasks in poker meeting, after some time all tasks become unavailable (see the screenshot):

image

At the same time the integration seems to be working because user can still see the issues in the scope tab.

AC:

  • Identify what cause poker meeting to break
  • Fix the bug
@Dschoordsch
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Related: #7114

@Dschoordsch
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I suppose there are at least 2 issues at play: we're using the wrong auth token which expires too fast and we're not properly refreshing it in time.

@lilicaruso
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Lili let 🔒 user know when this is fixed.

@igorlesnenko
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igorlesnenko commented May 4, 2023

I was able to reproduce this on prod, the meeting I created 2 days ago with azure became broken after 24 hours or more. However, when I went to integrations, I didn't see Azure connected anymore.
I connected it once again and it is fixed the issue.
Looks like some token expiration issue

@jordanh
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jordanh commented Jun 9, 2023

@igorlesnenko this is indeed correct. Shortly after shipping this to beta it was discovered that we hadn't implemented the correct means of refreshing the server token. In order to resolve that bug, this enhancement will need to be made

@jordanh
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jordanh commented Jun 9, 2023

Found the issue! (h/t @mwermuth #7006

@nickoferrall can share more

@jordanh
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jordanh commented Jun 9, 2023

(just adding a note for record keeping that this came up during scrub)

@jordanh
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jordanh commented Jun 20, 2023

Scrubbed again. Going to explicitly recommend prioritizing this one until all other p2's are closed

@mwermuth
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Came up during backlog grooming and @Dschoordsch mentioned that this is prioritized but it is currently taking a moment to get through all their prioritized issues.

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Stale issue

@github-actions github-actions bot added the stale label Jan 22, 2024
@mwermuth mwermuth added icebox and removed stale labels Jan 30, 2024
@github-project-automation github-project-automation bot moved this from To Prioritize to Done in Sprint Board Beta Jan 30, 2024
@github-project-automation github-project-automation bot moved this from 📝Stand-alone Issues to ✅Done in 🧁Product Squad Self Raise Jan 30, 2024
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Labels
bug icebox p2 Needs to be addressed on a reasonable timescale support
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5 participants