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bug: robot frozen when a protocol is cancelled #14033
Comments
I have the same problem with a Windows PC. My student with a Mac laptop can cancel programs without any issue. |
I have experienced this issue/bug over my last runs. The app is trying to cancel the run, but is stopped. Jonas |
Thanks for your reports. We fixed some more cases of this in v7.2.0 (PR #14312). Does it seem like these line up with your observations?
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If you still notice this problem after updating to v7.2.0 (which isn't out yet, at the time of writing), please provide:
Thank you! |
Opentrons OT-2 frozen after attempt to cancel protocol during "Pause until Temp reached" step. App Software: 7.3.0 Running protocol from library: https://protocols.opentrons.com/protocol/516336 Thanks for your help |
Hi! Opentrons OT-2 frozen after attempt to cancel protocol during "Blowing out at well A1 of Fixed Trash in at 92.86 µL/sec" step (run preview line 213, in "ADDING STANDARDS TO PCR tubes" part). App Software: 7.3.1 Running python protocol written by Opentrons support (apiLevel 2.13), adjusted myself and works fine (except for freezing when cancelling) Protocol (in txt, could not attach .py file): Used for preparing STD curve in epps and distibuting to PCR strips. Thanks a lot for your help! |
Overview
when you cancel a protocol, it fails to cancel, then the only solution is to restart the frozen robot, and so the previously determined offset data are not saved !
Steps to reproduce
No response
Current behavior
No response
Expected behavior
when a protocol is cancelled, the offset data should not be lost, the robot should not freeze indefinitely
Operating system
Linux
System and robot setup or anything else?
v7.02
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