problem uploading large files

[poldrack]

I am trying to upload a dataset that includes a large fMRI data file (~487 MB) and the upload has failed twice on that file. This is for https://openneuro.org/datasets/ds001040

[poldrack]

FYI the upload finally worked on the third try

[nellh]

@sadevp Since you are seeing this too, can you record a HAR file with Chrome and send that to me to help debug the root cause of this issue?

Here's some instructions for recording the HAR file. Since this will contain some private information, please share it without attaching it to the issue.

[sadevp]

Attachments available until Oct 12, 2017 Hi Nell, The file is too large to share over email. Thanks, Sadev Click to Download<link removed> chrome_console.log 35 KB Click to Download<link removed> openneuro.org.har 95.6 MB On Sep 12, 2017, at 11:21 AM, Nell Hardcastle <[email protected]<mailto:[email protected]>> wrote: @sadevp<https://github.com/sadevp> Since you are seeing this too, can you record a HAR file with Chrome and send that to me to help debug the root cause of this issue? Here's some instructions for recording the HAR file<https://community.box.com/t5/Managing-Content-Troubleshooting/How-to-Generate-a-HAR-File-in-Chrome-IE-or-Firefox/ta-p/366>. Since this will contain some private information, please share it without attaching it to the issue. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#13 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AY3S3JX5k4KAOKxUadDS7t9gtR6ZN_Bwks5shsuRgaJpZM4PD7bX>.

[nellh]

@sadevp Thanks, I've downloaded those files and removed the links from the issue.

[suyashdb]

i tried uploading ds208 three times. Following is the description what happened each time.

In each of the case below my computer didn't sleep and i was on wired internet connection.

Try 1: Failed
Upload it via normal chrome browser with lot of plugins. All Errors were mostly for plugins expect this one: Failed to load resource: net::ERR_NETWORK_CHANGED /api/projects/202020206473303031303638/files Failed to load resource:

Try 2: Failed
Uploaded via incognito window(without plugins). Got same network error
Failed to load resource: net::ERR_NETWORK_CHANGED /api/projects/202020206473303031303638/files Failed to load resource:

Try3: Success
Incognito window. Success No errors

[nellh]

@suyashdb Thanks for the information. What OS and version of Chrome are you using? ERR_NETWORK_CHANGED is often associated with misconfiguration of the network you are on or user actions such as joining a VPN but it's a situation we should handle better in the upload.

[suyashdb]

@nellh i am on Mac OS 10.11.6 and chrome Version 60.0.3112.113. I am sure about not joining a VPN network during the time of upload.
Please let me know if more information is required to keep finger on the bug/issue.

[sadevp]

I experienced this issue again today when uploading ds000222, please see attached screenshot. I am uploading in Chrome without any plugins installed.

I am using Mac OS version 10.12.6, and Chrome Version Version 60.0.3112.113

[nellh]

A patch to enable retries during upload might help with this and is available to test on the dev server. I haven't been able to reproduce this exact error, so please test and let me know if this helps.

[nellh]

Please reopen this if you are still having this issue. The retry fix is deployed on production.

[chrisgorgo]

I hear from users things have improved in terms of uploads. Thanks!

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On Sep 26, 2017 11:06 PM, "Nell Hardcastle" ***@***.***> wrote: Closed #13 <#13>. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#13 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAOkp3YvUtx66vKuZamCTFg6dax5PsgGks5smXVcgaJpZM4PD7bX> .