Error when trying to launch for the first time on a fresh install

[rock7632]

Ombi Version:

V 1.10.1

Update Branch:

Stable

Operating System:

Ubuntu 16.04

Mono Version (only if your not on windows)

4.6.2

Applicable Logs (from /logs/ directory or the Admin page):

Unhandled Exception:
System.ArgumentNullException: Value cannot be null.
Parameter name: format
  at System.ParameterizedStrings.Evaluate (System.String format, System.ParameterizedStrings+FormatParam[] args) [0x00006] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.TermInfoDriver.ChangeColor (System.String format, System.ConsoleColor color) [0x0003a] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.TermInfoDriver.set_ForegroundColor (System.ConsoleColor value) [0x00011] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.ConsoleDriver.set_ForegroundColor (System.ConsoleColor value) [0x0001f] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.Console.set_ForegroundColor (System.ConsoleColor value) [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
  at PlexRequests.UI.Program.PrintToConsole (System.String message, System.ConsoleColor colour) [0x00000] in <a9ae510d7f6d46549a8435084318a81b>:0 
  at PlexRequests.UI.Program.Main (System.String[] args) [0x00122] in <a9ae510d7f6d46549a8435084318a81b>:0 
[ERROR] FATAL UNHANDLED EXCEPTION: System.ArgumentNullException: Value cannot be null.
Parameter name: format
  at System.ParameterizedStrings.Evaluate (System.String format, System.ParameterizedStrings+FormatParam[] args) [0x00006] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.TermInfoDriver.ChangeColor (System.String format, System.ConsoleColor color) [0x0003a] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.TermInfoDriver.set_ForegroundColor (System.ConsoleColor value) [0x00011] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.ConsoleDriver.set_ForegroundColor (System.ConsoleColor value) [0x0001f] in <8f2c484307284b51944a1a13a14c0266>:0 
  at System.Console.set_ForegroundColor (System.ConsoleColor value) [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
  at PlexRequests.UI.Program.PrintToConsole (System.String message, System.ConsoleColor colour) [0x00000] in <a9ae510d7f6d46549a8435084318a81b>:0 
  at PlexRequests.UI.Program.Main (System.String[] args) [0x00122] in <a9ae510d7f6d46549a8435084318a81b>:0 

Problem Description:

I just did a fresh install of PlexRequests and Mono on a Ubuntu 16.04 server and am getting the following errors when trying to launch it for the first time.

Reproduction Steps:

When trying to launch

[Ombi-robot]

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

[rock7632]

I tried downgrading Mono to 4.2.1 which I know worked for me before on my old server but still the same errors when trying to launch

[Magikarplvl4]

Can you pleas post your full error log in the tags?

I missing now some logs

[rock7632]

This is the full error. That is the message I see when I try to launch Plexrequests through Mono. I have not been able to go any futher

[Magikarplvl4]

Full error log means, the whole output.

Also included the rules:

Starting Up! Please wait, this can usually take a few seconds.
Version: 1.10.0
Location of the database: C:\XXXX\PlexRequests.sqlite

Can you upload your log file?

[rock7632]

That is the whole output. Let me paste it again

sudo /usr/bin/mono /opt/PlexRequests/Release/PlexRequests.exe

Unhandled Exception:
System.ArgumentNullException: Value cannot be null.
Parameter name: format
at System.ParameterizedStrings.Evaluate (System.String format, FormatParam[] args) <0x7ff89d67c0c0 + 0x001e7> in :0
at System.TermInfoDriver.ChangeColor (System.String format, ConsoleColor color) <0x7ff89d676c50 + 0x0010e> in :0
at System.TermInfoDriver.set_ForegroundColor (ConsoleColor value) <0x7ff89d676e50 + 0x00037> in :0
at System.ConsoleDriver.set_ForegroundColor (ConsoleColor value) <0x7ff89d662190 + 0x00048> in :0
at System.Console.set_ForegroundColor (ConsoleColor value) <0x7ff89d6612e0 + 0x0000c> in :0
at PlexRequests.UI.Program.PrintToConsole (System.String message, ConsoleColor colour) <0x40b097f0 + 0x0001c> in :0
at PlexRequests.UI.Program.Main (System.String[] args) <0x40ae6d60 + 0x00571> in :0
[ERROR] FATAL UNHANDLED EXCEPTION: System.ArgumentNullException: Value cannot be null.
Parameter name: format
at System.ParameterizedStrings.Evaluate (System.String format, FormatParam[] args) <0x7ff89d67c0c0 + 0x001e7> in :0
at System.TermInfoDriver.ChangeColor (System.String format, ConsoleColor color) <0x7ff89d676c50 + 0x0010e> in :0
at System.TermInfoDriver.set_ForegroundColor (ConsoleColor value) <0x7ff89d676e50 + 0x00037> in :0
at System.ConsoleDriver.set_ForegroundColor (ConsoleColor value) <0x7ff89d662190 + 0x00048> in :0
at System.Console.set_ForegroundColor (ConsoleColor value) <0x7ff89d6612e0 + 0x0000c> in :0
at PlexRequests.UI.Program.PrintToConsole (System.String message, ConsoleColor colour) <0x40b097f0 + 0x0001c> in :0
at PlexRequests.UI.Program.Main (System.String[] args) <0x40ae6d60 + 0x00571> in :0

[rock7632]

I'm not sure what else you want me to paste. This is literally all I get when I try to start up plexrequests

edit: What is the name and location of the log file in Ubuntu?