[17.0]helpdesk_mgmt_timesheet

helpdesk_mgmt_timesheet/README.rst

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+=========================
+Helpdesk Ticket Timesheet
+=========================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_timesheet
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-17-0/helpdesk-17-0-helpdesk_mgmt_timesheet
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=17.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module adds Timesheet funcionality in Helpdesk module.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Configuration
+=============
+
+To configure this module, you need to:
+
+1. Allow Timesheet for a Helpdesk's Team
+2. Set a Default Project (optional)
+
+Allow Timesheet
+---------------
+
+1. Go to Helpdesk > Configuration > Teams.
+2. Edit or create a new team.
+3. Check Allow Timesheet option to allow timesheets for that team.
+4. Select a Project for that team (optional).
+
+Usage
+=====
+
+1. Go to *Helpdesk* or *Helpdesk > Dashboard* to see the tickets
+   dashboard.
+2. In the Kanban view, click in the kanban card of a team to see their
+   tickets and create new ones.
+3. If there is not a Default Project you will need select a Project for
+   the Ticket to show the Timesheet Table.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_timesheet%0Aversion:%2017.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Aresoltec Canarias
+* Punt Sistemes
+* SDi Soluciones Digitales
+* Solvos
+
+Contributors
+------------
+
+-  `Aresoltec Canarias, S.L <https://www.aresoltec.com>`__:
+
+   -  Inma Sánchez
+
+-  `SDi Soluciones, S.L. <https://www.sdi.es>`__:
+
+   -  Oscar Soto
+   -  Jorge Luis Quinteros
+
+-  `Punt Sistemes, S.L. <https://www.puntsistemes.es/>`__:
+
+   -  Carlos Ramos
+
+-  `Solvos Consultoría Informática, S.L. <https://www.solvos.es/>`__:
+
+   -  David Alonso
+
+-  `Guadaltech Soluciones Tecnológicas,
+   S.L. <https://www.guadaltech.es/>`__:
+
+   -  Fernando La Chica <[email protected]>
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/17.0/helpdesk_mgmt_timesheet>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

helpdesk_mgmt_timesheet/__init__.py

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+###############################################################################
+# For copyright and license notices, see __manifest__.py file in root directory
+###############################################################################
+from . import models
+from . import controllers

helpdesk_mgmt_timesheet/__manifest__.py

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+#    Copyright (C) 2020 Aresoltec Canarias <www.aresoltec.com>
+#    Copyright (C) 2020 Punt Sistemes <www.puntsistemes.es.es>
+#    Copyright (C) 2020 SDi Soluciones Digitales <www.sdi.es>
+#    Copyright (C) 2020 Solvos Consultoría Informática <www.solvos.es>
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+{
+    "name": "Helpdesk Ticket Timesheet",
+    "summary": "Add HR Timesheet to the tickets for Helpdesk Management.",
+    "author": "Aresoltec Canarias, "
+    "Punt Sistemes, "
+    "SDi Soluciones Digitales, "
+    "Solvos, "
+    "Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/helpdesk",
+    "license": "AGPL-3",
+    "category": "After-Sales",
+    "version": "17.0.1.0.0",
+    "depends": [
+        "helpdesk_mgmt_project",
+        "hr_timesheet",
+        "project_timesheet_time_control",
+    ],
+    "data": [
+        "views/helpdesk_team_views.xml",
+        "views/helpdesk_ticket_views.xml",
+        "views/hr_timesheet_views.xml",
+        "report/report_timesheet_templates.xml",
+    ],
+    "demo": ["demo/helpdesk_mgmt_timesheet_demo.xml"],
+}

helpdesk_mgmt_timesheet/controllers/__init__.py

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+from . import main

helpdesk_mgmt_timesheet/controllers/main.py

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+# Copyright 2023 ForgeFlow S.L. (https://www.forgeflow.com)
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+import odoo.http as http
+
+from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
+
+
+class CustomHelpdeskTicketController(HelpdeskTicketController):
+    def _prepare_submit_ticket_vals(self, **kw):
+        vals = super()._prepare_submit_ticket_vals(**kw)
+        team = (
+            http.request.env["helpdesk.ticket.team"].sudo().browse(vals.get("team_id"))
+        )
+        if team.default_project_id and not vals.get("project_id"):
+            vals["project_id"] = team.default_project_id.id
+        return vals

helpdesk_mgmt_timesheet/demo/helpdesk_mgmt_timesheet_demo.xml

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+<?xml version="1.0" encoding="utf-8" ?>
+<odoo noupdate="1">
+    <record id="project_1_demo" model="project.project">
+        <field name="name">Helpdesk general project</field>
+    </record>
+    <record id="project_task_1_demo" model="project.task">
+        <field name="name">Helpdesk general task</field>
+        <field name="project_id" ref="project_1_demo" />
+    </record>
+    <record id="helpdesk_mgmt.helpdesk_team_2_demo" model="helpdesk.ticket.team">
+        <field name="allow_timesheet" eval="True" />
+        <field name="default_project_id" ref="project_1_demo" />
+    </record>
+    <record id="helpdesk_mgmt.helpdesk_ticket_1_demo" model="helpdesk.ticket">
+        <field name="team_id" ref="helpdesk_mgmt.helpdesk_team_2_demo" />
+        <field name="project_id" ref="project_1_demo" />
+        <field name="task_id" ref="project_task_1_demo" />
+        <field name="planned_hours" eval="5" />
+    </record>
+    <record id="helpdesk_ticket_1_timesheet_1_demo" model="account.analytic.line">
+        <field name="ticket_id" ref="helpdesk_mgmt.helpdesk_ticket_1_demo" />
+        <field name="name">Initial analysis</field>
+        <field name="user_id" ref='base.user_admin' />
+        <field name="project_id" ref="project_1_demo" />
+        <field name="task_id" ref="project_task_1_demo" />
+        <field name="unit_amount" eval="2.5" />
+    </record>
+    <record id="helpdesk_ticket_1_timesheet_2_demo" model="account.analytic.line">
+        <field name="ticket_id" ref="helpdesk_mgmt.helpdesk_ticket_1_demo" />
+        <field name="name">Resolution</field>
+        <field name="user_id" ref='base.user_admin' />
+        <field name="project_id" ref="project_1_demo" />
+        <field name="task_id" ref="project_task_1_demo" />
+        <field name="unit_amount" eval="2" />
+    </record>
+</odoo>