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[MIG]helpdesk_motive: Migration to 16.0
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| Original file line number | Diff line number | Diff line change |
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@@ -2,10 +2,13 @@ | |
| Helpdesk Motive | ||
| =============== | ||
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| .. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
| .. | ||
| !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
| !! This file is generated by oca-gen-addon-readme !! | ||
| !! changes will be overwritten. !! | ||
| !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
| !! source digest: sha256:d39e3a4544fc9651c357088907a9813140eab6c54457d917165081bbbacd7605 | ||
| !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
| .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png | ||
| :target: https://odoo-community.org/page/development-status | ||
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@@ -14,16 +17,16 @@ Helpdesk Motive | |
| :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html | ||
| :alt: License: AGPL-3 | ||
| .. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github | ||
| :target: https://github.com/OCA/helpdesk/tree/14.0/helpdesk_motive | ||
| :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_motive | ||
| :alt: OCA/helpdesk | ||
| .. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png | ||
| :target: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_motive | ||
| :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_motive | ||
| :alt: Translate me on Weblate | ||
| .. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png | ||
| :target: https://runbot.odoo-community.org/runbot/282/14.0 | ||
| :alt: Try me on Runbot | ||
| .. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png | ||
| :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 | ||
| :alt: Try me on Runboat | ||
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| |badge1| |badge2| |badge3| |badge4| |badge5| | ||
| |badge1| |badge2| |badge3| |badge4| |badge5| | ||
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| This module adds a motive field on the helpdesk ticket. | ||
| The list is filtered based on the helpdesk team. | ||
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@@ -50,8 +53,8 @@ Bug Tracker | |
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| Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_. | ||
| In case of trouble, please check there if your issue has already been reported. | ||
| If you spotted it first, help us smashing it by providing a detailed and welcomed | ||
| `feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
| If you spotted it first, help us to smash it by providing a detailed and welcomed | ||
| `feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_motive%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
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| Do not contact contributors directly about support or help with technical issues. | ||
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@@ -61,6 +64,7 @@ Credits | |
| Authors | ||
| ~~~~~~~ | ||
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| * Binhex | ||
| * Konos | ||
| * Open Source Integrators | ||
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@@ -79,6 +83,10 @@ Contributors | |
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| * David Alonso <[email protected]> | ||
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| * `Binhex <https://binhex.cloud>_`: | ||
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| * Adasat Torres <[email protected]> | ||
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| Maintainers | ||
| ~~~~~~~~~~~ | ||
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@@ -103,6 +111,6 @@ Current `maintainers <https://odoo-community.org/page/maintainer-role>`__: | |
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| |maintainer-nelsonramirezs| |maintainer-max3903| | ||
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| This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/14.0/helpdesk_motive>`_ project on GitHub. | ||
| This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/16.0/helpdesk_motive>`_ project on GitHub. | ||
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| You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. | ||
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,17 +1,17 @@ | ||
| <?xml version="1.0" ?> | ||
| <odoo> | ||
| <data noupdate="1"> | ||
| <record id="helpdesk_motive_1" model="helpdesk.ticket.motive"> | ||
| <field name="name">Client requirement</field> | ||
| <field name="team_id" ref="helpdesk_mgmt.helpdesk_team_1" /> | ||
| </record> | ||
| <record id="helpdesk_motive_2" model="helpdesk.ticket.motive"> | ||
| <field name="name">Update required</field> | ||
| <field name="team_id" ref="helpdesk_mgmt.helpdesk_team_1" /> | ||
| </record> | ||
| <odoo noupdate="1"> | ||
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| <record id="helpdesk_motive_1" model="helpdesk.ticket.motive"> | ||
| <field name="name">Client requirement</field> | ||
| <field name="team_id" ref="helpdesk_mgmt.helpdesk_team_1" /> | ||
| </record> | ||
| <record id="helpdesk_motive_2" model="helpdesk.ticket.motive"> | ||
| <field name="name">Update required</field> | ||
| <field name="team_id" ref="helpdesk_mgmt.helpdesk_team_1" /> | ||
| </record> | ||
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| <record id="helpdesk_mgmt.helpdesk_ticket_7" model="helpdesk.ticket"> | ||
| <field name="motive_id" ref="helpdesk_motive_1" /> | ||
| </record> | ||
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| <record id="helpdesk_mgmt.helpdesk_ticket_7" model="helpdesk.ticket"> | ||
| <field name="motive_id" ref="helpdesk_motive_1" /> | ||
| </record> | ||
| </data> | ||
| </odoo> |
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| Original file line number | Diff line number | Diff line change |
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@@ -9,3 +9,7 @@ | |
| * `Solvos <https://www.solvos.es>`_: | ||
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| * David Alonso <[email protected]> | ||
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| * `Binhex <https://binhex.cloud>_`: | ||
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| * Adasat Torres <[email protected]> | ||
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1 @@ | ||
| from . import test_helpdesk_motive |
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| @@ -0,0 +1,66 @@ | ||
| # Copyright (C) 2023 Binhex - Adasat Torres | ||
| # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). | ||
| from odoo.tests import new_test_user | ||
| from odoo.tests.common import TransactionCase | ||
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| class TestHelpdeskMotive(TransactionCase): | ||
| @classmethod | ||
| def setUpClass(cls): | ||
| super().setUpClass() | ||
| # Initialize the class object | ||
| helpdesk_ticket_team = cls.env["helpdesk.ticket.team"] | ||
| ctx = { | ||
| "mail_create_nolog": True, | ||
| "mail_create_nosubscribe": True, | ||
| "mail_notrack": True, | ||
| "no_reset_password": True, | ||
| } | ||
| cls.user_team = new_test_user( | ||
| cls.env, | ||
| login="helpdesk_mgmt-user_team", | ||
| groups="helpdesk_mgmt.group_helpdesk_user_team", | ||
| context=ctx, | ||
| ) | ||
| cls.user = new_test_user( | ||
| cls.env, | ||
| login="helpdesk_mgmt-user", | ||
| groups="helpdesk_mgmt.group_helpdesk_user", | ||
| context=ctx, | ||
| ) | ||
| cls.team_a = helpdesk_ticket_team.create( | ||
| {"name": "Team A", "user_ids": [(6, 0, [cls.user.id])]} | ||
| ) | ||
| cls.team_b = helpdesk_ticket_team.create( | ||
| {"name": "Team B", "user_ids": [(6, 0, [cls.user_team.id])]} | ||
| ) | ||
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| cls.motive_id = cls.env["helpdesk.ticket.motive"].create( | ||
| {"name": "motive_test", "team_id": cls.team_a.id} | ||
| ) | ||
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| cls.ticket_a_user_team = cls._create_ticket( | ||
| cls, cls.team_a, cls.motive_id, cls.user_team | ||
| ) | ||
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| def _create_ticket(self, team, motive, user=False): | ||
| return self.env["helpdesk.ticket"].create( | ||
| { | ||
| "name": "Ticket %s (%s)" | ||
| % (team.name, user.login if user else "unassigned"), | ||
| "description": "Description", | ||
| "team_id": team.id, | ||
| "user_id": user.id if user else False, | ||
| "priority": "1", | ||
| "motive_id": motive.id, | ||
| } | ||
| ) | ||
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| def test_compute_team_user_helpdesk_motive(self): | ||
| self.assertTrue(self.ticket_a_user_team.motive_id) | ||
| self.ticket_a_user_team.write({"team_id": self.team_b.id}) | ||
| self.assertFalse(self.ticket_a_user_team.motive_id) | ||
| self.ticket_a_user_team.write({"motive_id": self.motive_id.id}) | ||
| self.assertTrue(self.ticket_a_user_team.motive_id) | ||
| self.ticket_a_user_team.write({"user_id": self.user.id}) | ||
| self.assertFalse(self.ticket_a_user_team.motive_id) |
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