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Learn Build Service GitHub App authored and Learn Build Service GitHub App committed Jan 15, 2025
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# What are the Mixed Reality support and help options?

Are you looking to get unblocked on developing your application, or have an issue with your HoloLens 2 or Windows Mixed Reality Headset? Maybe you are using an Azure mixed reality service and have a technical question.
Are you looking to get unblocked on developing your application, or have an issue with your HoloLens 2 or Windows Mixed Reality Headset? Maybe you are using Azure Remote Rendering and have a technical question.

Here you will find the support options for the following options ensuring you get connected to the right place. We also cover community resources and self-service content options for you to explore:

- [Get help with using and configuring your HoloLens 2 Device](#help-with-technical-support-for-your-hololens-2)
- [Get help with programming a HoloLens 2 Device or an Immersive Headset](#help-with-technical-support-for-your-hololens-2)
- [Get help with purchasing a HoloLens 2 Device](#help-with-commercial-store-support-for-your-hololens-2)
- [Community help options for developers](#community-help-options)
- [Get help with Azure mixed reality services](#azure-mixed-reality-services-support)
- [Get help with Azure Remote Rendering](#azure-mixed-reality-services-support)
- [Learn about Dynamics 365 support options](https://dynamics.microsoft.com/support/)

>[!Note]
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### Help with Technical Support for your HoloLens 2

- Get HoloLens 2 programming help from the community at [Microsoft Q&A](#post-a-question-on-microsoft-qa)
- Learn more about Help + support and service health of your [Azure mixed reality services](#azure-mixed-reality-services-support)
- Learn more about Help + support and service health of your [Azure Remote Rendering service](#azure-mixed-reality-services-support)
- Create a support request for HoloLens 2 or Immersive headset programming at [MR support](https://aka.ms/mrsupport)
- Create a support request for HoloLens 2 device issues including hardware, usage & configuration at [HoloLens 2 device support](https://aka.ms/hlsupport)
- Learn about [Dynamics 365 support plans, technical support, and partner support](https://dynamics.microsoft.com/en-us/support/)

### Help with Commercial Store Support for your HoloLens 2

- [Purchase HoloLens 2](https://www.microsoft.com/hololens/buy) use this option to learn more about HoloLens 2 pricing and options
- See below list of business desk numbers to speak with our Commercial Store Support colleagues if you need help via phone support
- See below list of business desk numbers to speak with our Commercial Store Support colleagues if you need help via phone support.
- For purchases outside of the Microsoft Store, reference this [list of authorized HoloLens 2 resellers](hololens2-purchase.md) and countries where HoloLens 2 is available.

### Commercial Store Support numbers
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<div class='icon is-large'>
<img alt='Azure Q&A' src='/media/logos/logo_azure.svg'>
</div><br/>
For quick and reliable answers on your Azure Mixed Reality and HoloLens 2 programming questions from Microsoft Engineers, Most Valuable Professionals (MVPs), or our expert community, engage with us on Microsoft Q&A, Microsoft's preferred destination for community support.
For quick and reliable answers on your Azure Remote Rendering and HoloLens 2 programming questions from Microsoft Engineers, Most Valuable Professionals (MVPs), or our expert community, engage with us on Microsoft Q&A, Microsoft's preferred destination for community support.

If you can't find an answer to your problem using search, submit a new question to Microsoft Q&A. Use one of the following tags when you ask your question:

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