VirtualHere does not install on DietPi

[lhrique]

Details:

• Date | Tue 28 Apr 16:59:16 -03 2020
• Bug report | 9f8b81cc-c7ef-40fd-a395-1526d29541c6
• DietPi version | v6.28.0 (MichaIng/master)
• Image creator | DietPi Core Team
• Pre-image | Raspbian Lite
• SBC device | RPi (armv6l) (ID=-1)
• Kernel version | Linux DietPi 4.19.66+ DietPi-Config | CPU performance benchmark #1253 Thu Aug 15 11:37:30 BST 2019 armv6l GNU/Linux
• Distro | stretch (ID=4)
• Command | G_AGUG
• Exit code | 100
• Software title | DietPi-Software

Steps to reproduce:

1. ...
2. ...

Expected behaviour:

• ...

Actual behaviour:

• ...

Extra details:

• ...

Additional logs:

E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/perl/libperl5.24_5.24.1-3+deb9u6_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/perl/perl_5.24.1-3+deb9u6_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/perl/perl-base_5.24.1-3+deb9u6_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/perl/perl-modules-5.24_5.24.1-3+deb9u6_all.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/libi/libidn/libidn11_1.33-1+deb9u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/e/e2fsprogs/libcom-err2_1.44.5-1+deb10u3_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/c/curl/curl_7.64.0-4+deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/c/curl/libcurl4_7.64.0-4+deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/c/curl/libcurl3-gnutls_7.52.1-5+deb9u10_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/f/freetype/libfreetype6_2.6.3-3.2+deb9u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/g/glib2.0/libglib2.0-0_2.50.3-2+deb9u2_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/libx/libxslt/libxslt1.1_1.1.29-2.1+deb9u2_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-zip_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-json_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-opcache_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-fpm_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-readline_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-gd_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-xml_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-curl_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-sqlite3_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-mbstring_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-cli_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/p/php7.3/php7.3-common_7.3.14-1~deb10u1_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Failed to fetch https://dtcooper.github.io/raspotify/pool/main/r/raspotify/raspotify_0.14.0~librespot.20200130T014147Z.3672214_armhf.deb  Could not resolve host: dtcooper.github.io
E: Failed to fetch http://raspbian.raspberrypi.org/raspbian/pool/main/s/sudo/sudo_1.8.19p1-2.1+deb9u2_armhf.deb  Could not resolve 'raspbian.raspberrypi.org'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

[Joulinar]

Hi,

many thanks for report. Pls can you check your local internet connection and/or DNS server setting because you are not able to resolve host name for raspbian.raspberrypi.org. Do you use a local DNS server like PiHole?

[lhrique]

DNS is working fine. Internet connection is ok too. I do not have PiHole and I can reach raspbian.raspberrypi.org form my router/gateway as well as form Raspebrry Pi itself (see messages below)

`PING mirrordirector.raspbian.org (93.93.128.193): 56 data bytes
64 bytes from 93.93.128.193: icmp_seq=0 ttl=47 time=227.089 ms
64 bytes from 93.93.128.193: icmp_seq=1 ttl=47 time=230.390 ms
64 bytes from 93.93.128.193: icmp_seq=2 ttl=47 time=238.287 ms

--- mirrordirector.raspbian.org ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 227.089/231.922/238.287/4.698 ms`

`root@DietPi:~# nslookup raspbian.raspberrypi.org
Server: 10.71.1.1
Address: 10.71.1.1#53

Non-authoritative answer:
raspbian.raspberrypi.org canonical name = mirrordirector.raspbian.org.
Name: mirrordirector.raspbian.org
Address: 93.93.128.193

root@DietPi:~# ping raspbian.raspberrypi.org
PING mirrordirector.raspbian.org (93.93.128.193) 56(84) bytes of data.
64 bytes from 93.93.128.193 (93.93.128.193): icmp_seq=1 ttl=46 time=243 ms
64 bytes from 93.93.128.193 (93.93.128.193): icmp_seq=2 ttl=46 time=237 ms
64 bytes from 93.93.128.193 (93.93.128.193): icmp_seq=3 ttl=46 time=235 ms
64 bytes from 93.93.128.193 (93.93.128.193): icmp_seq=4 ttl=46 time=227 ms
64 bytes from 93.93.128.193 (93.93.128.193): icmp_seq=5 ttl=46 time=226 ms
64 bytes from 93.93.128.193 (93.93.128.193): icmp_seq=6 ttl=46 time=227 ms
^C
--- mirrordirector.raspbian.org ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5453ms
`

[Joulinar]

pls try to run your software installation again. Maybe it was a temp issue to resolve raspbian.raspberrypi.org

[lhrique]

I already did try (several trimes). Same result

[Joulinar]

and you still get Could not resolve 'raspbian.raspberrypi.org' during apt-get ??

[lhrique]

Sometimes I get:

Err:6 http://raspbian.raspberrypi.org/raspbian buster/main armhf Packages Could not connect to raspbian.raspberrypi.org:80 (93.93.128.193), connection timed out

Other times i get:
Err:3 http://raspbian.raspberrypi.org/raspbian buster/main armhf Packages Cannot initiate the connection to raspbian.raspberrypi.org:80 (93.93.128.193). - connect (101: Network is unreachable)

In both cases, immediately after the error I can ping raspbian.raspberrypi.org. As a matter of fact, during the installation attempt I have another PC in the same subnet pinging raspbian.raspberrypi.org continuously, with no flaws

[Joulinar]

ok at least the issue with resolving the host name is gone.

Do you have the possibility to connect your SBC to another network? Could be ping is working but you need to connect on http port 80 and this might be blocked somewhere in between.

[lhrique]

I have two internet connections at my gateway. Here it is what I have done:
(1) I have forced traffic through a specifc interface (corresponing to a specific service provider). Running dietpi-software, I have got same results.
(2) I have completely bypassed my gateway and connected the SBC directly to one of the service provider's modem. Running dietpi-software, I have got same results.
(3) I have decided to run apt-get update/upgrade directly from CLI. Success!
(4) I have moved SBC to local subnet (behind gateway) and run dietpi-software once again in order to try to install virtualhere from it. Success!

[MichaIng]

A test that closer matches APT btw is:

wget --spider http://raspbian.raspberrypi.org/raspbian/

or

curl -IL http://raspbian.raspberrypi.org/raspbian/

ping uses ICMP protocol while APT connects via HTTP. wget or curl can be used to test this connection/procotol explicitly.

---

(3) I have decided to run apt-get update/upgrade directly from CLI. Success!

That is strange, since dietpi-software calls apt-get as well, with some options but nothing that would affect the connection 🤔.

(4) I have moved SBC to local subnet (behind gateway) and run dietpi-software once again in order to try to install virtualhere from it. Success!

So the initial setup was to have a local network gateway at one ISP and the SBC connected outside the local network directly to the gateway on the other ISP?

[Joulinar]

@lhrique
So it depends where the SBC is located on your network? Could it be that some http traffic is blocked somewhere?

[lhrique]

It is not the way I see it. dietpi-software has not been able to update/upgrade even outside local network

[Joulinar]

Well dietpi is doing nothing else than calling apt-get same way as it would be running on CLI. But I guess @MichaIng could comment on this better than I

[MichaIng]

@lhrique

(3) I have decided to run apt-get update/upgrade directly from CLI. Success!

That is strange, since as Joulinar said, dietpi-software calls apt-get as well, with some options but nothing that would affect the connection 🤔.

(4) I have moved SBC to local subnet (behind gateway) and run dietpi-software once again in order to try to install virtualhere from it. Success!

So the initial setup was to have a local network gateway at one ISP and the SBC connected outside the local network directly to the gateway on the other ISP?

[lhrique]

Gentlemen, I cannot explain why apt-get does not work well when called by dietpi-software. My setup comprises one local network attached to a gateway with two internet connections in load-balance/failover. I have only connected the SBC outside the gateway to try to implement a suggestion you have made. Now, it is back to where it should be (behind the gateway). Yesterday, I flashed dietpi again and started configuration from scratch. Once again, I experienced difficulties using dietpi-software to update/upgrade and install virtualhere -- tasks that I accomplished via CLI.
Anyway, thanks for your support.

[MichaIng]

@lhrique
Okay. Running apt(-get) update/upgrade/install manually still works fine? Could you please then try the following from console to use our APT function swappers that are also used in dietpi-software:

G_AGUP # apt-get update wrapper
G_AGUG # apt-get upgrade wrapper
G_AGI <package> # apt-get install <package> wrapper

[lhrique]

Here it is the result of g_AGUP:

`root@DietPi:~# G_AGUP
[ INFO ] APT update, please wait...
Hit:1 https://dtcooper.github.io/raspotify raspotify InRelease
Hit:2 https://archive.raspberrypi.org/debian buster InRelease
Err:3 http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian buster InRelease
Could not connect to mirror.ox.ac.uk:80 (163.1.221.67), connection timed out Could not connect to mirror.ox.ac.uk:80 (163.1.160.163), connection timed out
Reading package lists...
W: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/dists/buster/InRelease Could not connect to mirror.ox.ac.uk:80 (163.1.221.67), connection timed out Could not connect to mirror.ox.ac.uk:80 (163.1.160.163), connection timed out
W: Some index files failed to download. They have been ignored, or old ones used instead.
[ OK ] G_AGUP

root@DietPi:~# ping mirror.ox.ac.uk
PING mirror.ox.ac.uk (163.1.221.67) 56(84) bytes of data.
64 bytes from mirror0.it.ox.ac.uk (163.1.221.67): icmp_seq=1 ttl=41 time=201 ms
64 bytes from mirror0.it.ox.ac.uk (163.1.221.67): icmp_seq=2 ttl=41 time=197 ms
64 bytes from mirror0.it.ox.ac.uk (163.1.221.67): icmp_seq=3 ttl=41 time=194 ms
64 bytes from mirror0.it.ox.ac.uk (163.1.221.67): icmp_seq=4 ttl=41 time=196 ms
64 bytes from mirror0.it.ox.ac.uk (163.1.221.67): icmp_seq=5 ttl=41 time=197 ms
`

[lhrique]

And here it is G_AGUG:

`root@DietPi:~# G_AGUG
[ INFO ] APT upgrade, please wait...
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/b/base-files/base-files_10.3+rpi1+deb10u3_armhf.deb Could not connect to mirror.ox.ac.uk:80 (163.1.160.163), connection timed out Could not connect to mirror.ox.ac.uk:80 (163.1.221.67), connection timed out
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/s/systemd/libsystemd0_241-7~deb10u3+rpi1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/s/systemd/systemd_241-7~deb10u3+rpi1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/s/systemd/udev_241-7~deb10u3+rpi1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/s/systemd/libudev1_241-7~deb10u3+rpi1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/s/systemd/systemd-sysv_241-7~deb10u3+rpi1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/libi/libidn2/libidn2-0_2.0.5-1+deb10u1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/g/gnutls28/libgnutls30_3.6.7-4+deb10u3_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/e/e2fsprogs/libext2fs2_1.44.5-1+deb10u3_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/e/e2fsprogs/e2fsprogs_1.44.5-1+deb10u3_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/e/e2fsprogs/libcom-err2_1.44.5-1+deb10u3_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/c/curl/curl_7.64.0-4+deb10u1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/c/curl/libcurl4_7.64.0-4+deb10u1_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/e/e2fsprogs/libss2_1.44.5-1+deb10u3_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Failed to fetch http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian/pool/main/s/sudo/sudo_1.8.27-1+deb10u2_armhf.deb Unable to connect to mirror.ox.ac.uk:http:
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

[FAILED] G_AGUG
`

[lhrique]

But, after some minutes, result was different...

`root@DietPi:~# G_AGUP
[ INFO ] APT update, please wait...
Hit:1 https://dtcooper.github.io/raspotify raspotify InRelease
Hit:2 http://mirror.ox.ac.uk/sites/archive.raspbian.org/archive/raspbian buster InRelease
Hit:3 https://archive.raspberrypi.org/debian buster InRelease
Reading package lists...
[ OK ] G_AGUP

root@DietPi:# G_AGUG
[ INFO ] APT upgrade, please wait...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../base-files_10.3+rpi1+deb10u3_armhf.deb ...
Unpacking base-files (10.3+rpi1+deb10u3) over (10.3+rpi1+deb10u2) ...
Setting up base-files (10.3+rpi1+deb10u3) ...
Installing new version of config file /etc/debian_version ...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../libsystemd0_241-7deb10u3+rpi1_armhf.deb ...
Unpacking libsystemd0:armhf (241-7deb10u3+rpi1) over (241-7deb10u2+rpi1) ...
Setting up libsystemd0:armhf (241-7deb10u3+rpi1) ...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../systemd_241-7deb10u3+rpi1_armhf.deb ...
Unpacking systemd (241-7deb10u3+rpi1) over (241-7deb10u2+rpi1) ...
Preparing to unpack .../udev_241-7deb10u3+rpi1_armhf.deb ...
Unpacking udev (241-7deb10u3+rpi1) over (241-7deb10u2+rpi1) ...
Preparing to unpack .../libudev1_241-7deb10u3+rpi1_armhf.deb ...
Unpacking libudev1:armhf (241-7deb10u3+rpi1) over (241-7deb10u2+rpi1) ...
Setting up libudev1:armhf (241-7deb10u3+rpi1) ...
Setting up systemd (241-7deb10u3+rpi1) ...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../systemd-sysv_241-7deb10u3+rpi1_armhf.deb ...
Unpacking systemd-sysv (241-7deb10u3+rpi1) over (241-7deb10u2+rpi1) ...
Preparing to unpack .../libidn2-0_2.0.5-1+deb10u1_armhf.deb ...
Unpacking libidn2-0:armhf (2.0.5-1+deb10u1) over (2.0.5-1) ...
Setting up libidn2-0:armhf (2.0.5-1+deb10u1) ...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../libgnutls30_3.6.7-4+deb10u3_armhf.deb ...
Unpacking libgnutls30:armhf (3.6.7-4+deb10u3) over (3.6.7-4) ...
Setting up libgnutls30:armhf (3.6.7-4+deb10u3) ...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../libext2fs2_1.44.5-1+deb10u3_armhf.deb ...
Unpacking libext2fs2:armhf (1.44.5-1+deb10u3) over (1.44.5-1+deb10u2) ...
Setting up libext2fs2:armhf (1.44.5-1+deb10u3) ...
(Reading database ... 21540 files and directories currently installed.)
Preparing to unpack .../0-e2fsprogs_1.44.5-1+deb10u3_armhf.deb ...
Unpacking e2fsprogs (1.44.5-1+deb10u3) over (1.44.5-1+deb10u2) ...
Preparing to unpack .../1-libcom-err2_1.44.5-1+deb10u3_armhf.deb ...
Unpacking libcom-err2:armhf (1.44.5-1+deb10u3) over (1.44.5-1+deb10u2) ...
Preparing to unpack .../2-curl_7.64.0-4+deb10u1_armhf.deb ...
Unpacking curl (7.64.0-4+deb10u1) over (7.64.0-4) ...
Preparing to unpack .../3-libcurl4_7.64.0-4+deb10u1_armhf.deb ...
Unpacking libcurl4:armhf (7.64.0-4+deb10u1) over (7.64.0-4) ...
Preparing to unpack .../4-libss2_1.44.5-1+deb10u3_armhf.deb ...
Unpacking libss2:armhf (1.44.5-1+deb10u3) over (1.44.5-1+deb10u2) ...
Preparing to unpack .../5-sudo_1.8.27-1+deb10u2_armhf.deb ...
Unpacking sudo (1.8.27-1+deb10u2) over (1.8.27-1+deb10u1) ...
Setting up systemd-sysv (241-7deb10u3+rpi1) ...
Setting up libcom-err2:armhf (1.44.5-1+deb10u3) ...
Setting up udev (241-7deb10u3+rpi1) ...
Setting up libss2:armhf (1.44.5-1+deb10u3) ...
Setting up sudo (1.8.27-1+deb10u2) ...
Setting up libcurl4:armhf (7.64.0-4+deb10u1) ...
Setting up curl (7.64.0-4+deb10u1) ...
Setting up e2fsprogs (1.44.5-1+deb10u3) ...
Processing triggers for install-info (6.5.0.dfsg.1-4+b1) ...
Processing triggers for libc-bin (2.28-10+rpi1) ...
Processing triggers for systemd (241-7deb10u3+rpi1) ...
[ OK ] G_AGUG
`
Then, I believe we can put the blame on some temporary instability on servers/internet connection

[MichaIng]

@lhrique

Then, I believe we can put the blame on some temporary instability on servers/internet connection

I think so. However feel free to reopen if you face this issue again.