redis-server error interferes with resetting of Nextcloud #3427

edo0 · 2020-03-21T15:21:26Z

Details:

Date | Sat 21 Mar 15:59:18 CET 2020
Bug report | 4c3ad55a-bcb4-4389-85b5-86813af122f9
DietPi version | v6.28.0 (MichaIng/master)
Image creator | DietPi Core Team
Pre-image | Raspbian Lite
SBC device | RPi 3 Model B+ (armv7l) (ID=3)
Kernel version | Linux TheBox 4.19.66-v7+ DietPi-Config | CPU performance benchmark #1253 SMP Thu Aug 15 11:49:46 BST 2019 armv7l GNU/Linux
Distro | stretch (ID=4)
Command | systemctl restart redis-server
Exit code | 1
Software title | DietPi-Software

Steps to reproduce:

Had an issue while updating Nextcloud, and my instance got broken
I tried restoring a Dietpi backup I had made, but afterwards realized it was too old and that lead to a series of issues (among which, expired certificate and more)
I decided to go for dietpi-software reinstall 114 to reinstall nextcloud. That, and subsequent attemps to remore and install again Nextcloud, always give me the error I am reporting

Expected behaviour:

Reinstallation of Nextcloud should happen smoothly

Actual behaviour:

The installation hangs with the reported error

Additional logs:

Job for redis-server.service failed because the control process exited with error code.
See "systemctl status redis-server.service" and "journalctl -xe" for details.

I thank wholeheartedly in advance whoever will be able to give me a hand troubleshoot this!!

The text was updated successfully, but these errors were encountered:

MichaIng · 2020-03-21T15:30:40Z

@edo0
Many thanks for your report. Please paste the output of:

journalctl -u redis-server

edo0 · 2020-03-21T16:10:48Z

Thanks to you Micha! Here is the report

-- Logs begin at Thu 2016-11-03 18:16:42 CET, end at Sat 2020-03-21 17:06:54 CET
. --
Mar 21 15:45:22 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:22 TheBox run-parts[780]: run-parts: executing /etc/redis/redis-ser
ver.pre-up.d/00_example
Mar 21 15:45:22 TheBox systemd[1]: redis-server.service: Control process
 exited, code=exited status=1
Mar 21 15:45:22 TheBox systemd[1]: Failed to start Advanced key-value st
ore.
Mar 21 15:45:22 TheBox systemd[1]: redis-server.service: Unit entered fa
iled state.
Mar 21 15:45:22 TheBox systemd[1]: redis-server.service: Failed with res
ult 'exit-code'.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Service hold-off time o
ver, scheduling restart.
Mar 21 15:45:23 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:23 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:23 TheBox run-parts[821]: run-parts: executing /etc/redis/redis-ser
ver.pre-up.d/00_example
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Control process
 exited, code=exited status=1
Mar 21 15:45:23 TheBox systemd[1]: Failed to start Advanced key-value st
ore.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:23 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:23 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:24 TheBox redis-server[844]: *** FATAL CONFIG FILE ERROR ***
Mar 21 15:45:24 TheBox redis-server[844]: Reading the configuration file, at line 1053
Mar 21 15:45:24 TheBox redis-server[844]: >>> 'always-show-logo no'
Mar 21 15:45:24 TheBox redis-server[844]: Bad directive or wrong number of arguments
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:24 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:24 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:24 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:24 TheBox run-parts[938]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:24 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:25 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:25 TheBox run-parts[954]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:25 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:25 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Start request repeated too quickly.
Mar 21 15:45:25 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:25 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Start request repeated too quickly.
Mar 21 15:45:25 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:49 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:49 TheBox run-parts[6139]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:50 TheBox redis-server[6144]: *** FATAL CONFIG FILE ERROR ***
Mar 21 15:50:50 TheBox redis-server[6144]: Reading the configuration file, at line 1053
Mar 21 15:50:50 TheBox redis-server[6144]: >>> 'always-show-logo no'
Mar 21 15:50:50 TheBox redis-server[6144]: Bad directive or wrong number of arguments
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:50 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:50 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:50 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:50 TheBox run-parts[6158]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:50 TheBox redis-server[6162]: *** FATAL CONFIG FILE ERROR ***
Mar 21 15:50:50 TheBox redis-server[6162]: Reading the configuration file, at line 1053
Mar 21 15:50:50 TheBox redis-server[6162]: >>> 'always-show-logo no'
Mar 21 15:50:50 TheBox redis-server[6162]: Bad directive or wrong number of arguments
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:50 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:51 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:51 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:51 TheBox run-parts[6166]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:51 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:51 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:51 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:51 TheBox run-parts[6174]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:52 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:52 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:52 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:52 TheBox run-parts[6182]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:53 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Start request repeated too quickly.
Mar 21 15:50:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.

MichaIng · 2020-03-21T23:23:14Z

@edo0
Hmm, the logs are not helpful please try to reinstall it:

apt purge redis-server
rm -Rf /etc/redis
apt install redis-server
G_CONFIG_INJECT 'loglevel[[:blank:]]' 'loglevel warning' /etc/redis/redis.conf
G_CONFIG_INJECT 'logfile[[:blank:]]' 'logfile ""' /etc/redis/redis.conf
G_CONFIG_INJECT 'syslog-enabled[[:blank:]]' 'syslog-enabled yes' /etc/redis/redis.conf
G_CONFIG_INJECT 'always-show-logo[[:blank:]]' 'always-show-logo no' /etc/redis/redis.conf
G_CONFIG_INJECT 'unixsocket[[:blank:]]' 'unixsocket /run/redis/redis-server.sock' /etc/redis/redis.conf
G_CONFIG_INJECT 'unixsocketperm[[:blank:]]' 'unixsocketperm 770' /etc/redis/redis.conf
usermod -aG redis www-data

edo0 · 2020-03-21T23:34:33Z

The same issue presented itself again (bug report, omitted since identical)

During removal, this message appeared, not sure if it can be of any help

the following packages will be REMOVED:
  redis-server*
0 upgraded, 0 newly installed, 1 to remove and 1 not upgraded.
After this operation, 877 kB disk space will be freed.
Do you want to continue? [Y/n] 
(Reading database ... 25718 files and directories currently installed.)
Removing redis-server (3:3.2.6-3+deb9u3) ...
(Reading database ... 25709 files and directories currently installed.)
**Purging configuration files for redis-server (3:3.2.6-3+deb9u3) ...
userdel: group redis not removed because it has other members.**
Processing triggers for systemd (232-25+deb9u12) ...

edo0 · 2020-03-21T23:36:58Z

These are the more detailed logs

root@TheBox:~# journalctl -u redis-server
-- Logs begin at Thu 2016-11-03 18:16:42 CET, end at Sun 2020-03-22 00:30:55 CET. --
Mar 21 15:45:22 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:22 TheBox run-parts[780]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:45:22 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:22 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:22 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:22 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:23 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:23 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:23 TheBox run-parts[821]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:23 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:23 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:23 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:23 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:24 TheBox redis-server[844]: *** FATAL CONFIG FILE ERROR ***
Mar 21 15:45:24 TheBox redis-server[844]: Reading the configuration file, at line 1053
Mar 21 15:45:24 TheBox redis-server[844]: >>> 'always-show-logo no'
Mar 21 15:45:24 TheBox redis-server[844]: Bad directive or wrong number of arguments
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:24 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:24 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:24 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:24 TheBox run-parts[938]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:24 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:24 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:25 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:45:25 TheBox run-parts[954]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:45:25 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:45:25 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Start request repeated too quickly.
Mar 21 15:45:25 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:45:25 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:49 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:49 TheBox run-parts[6139]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:50 TheBox redis-server[6144]: *** FATAL CONFIG FILE ERROR ***
Mar 21 15:50:50 TheBox redis-server[6144]: Reading the configuration file, at line 1053
Mar 21 15:50:50 TheBox redis-server[6144]: >>> 'always-show-logo no'
Mar 21 15:50:50 TheBox redis-server[6144]: Bad directive or wrong number of arguments
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:50 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:50 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:50 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:50 TheBox run-parts[6158]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:50 TheBox redis-server[6162]: *** FATAL CONFIG FILE ERROR ***
Mar 21 15:50:50 TheBox redis-server[6162]: Reading the configuration file, at line 1053
Mar 21 15:50:50 TheBox redis-server[6162]: >>> 'always-show-logo no'
Mar 21 15:50:50 TheBox redis-server[6162]: Bad directive or wrong number of arguments
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:50 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:50 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:51 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:51 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:51 TheBox run-parts[6166]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:51 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:51 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:51 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:51 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:51 TheBox run-parts[6174]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:52 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:52 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:52 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:52 TheBox systemd[1]: Starting Advanced key-value store...
Mar 21 15:50:52 TheBox run-parts[6182]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 21 15:50:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 21 15:50:53 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Start request repeated too quickly.
Mar 21 15:50:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 21 15:50:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:28:41 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:28:41 TheBox run-parts[8022]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:28:41 TheBox run-parts[8028]: run-parts: executing /etc/redis/redis-server.post-up.d/00_example
Mar 22 00:28:41 TheBox systemd[1]: Started Advanced key-value store.
Mar 22 00:29:49 TheBox systemd[1]: Stopping Advanced key-value store...
Mar 22 00:29:50 TheBox run-parts[8420]: run-parts: executing /etc/redis/redis-server.post-down.d/00_example
Mar 22 00:29:50 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:51 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:52 TheBox run-parts[11997]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:52 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:52 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:52 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:52 TheBox run-parts[12016]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:53 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:53 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:53 TheBox run-parts[12024]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:54 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:54 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:54 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:54 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:54 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:54 TheBox run-parts[12040]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:55 TheBox redis-server[12044]: *** FATAL CONFIG FILE ERROR ***
Mar 22 00:30:55 TheBox redis-server[12044]: Reading the configuration file, at line 1053
Mar 22 00:30:55 TheBox redis-server[12044]: >>> 'always-show-logo no'
Mar 22 00:30:55 TheBox redis-server[12044]: Bad directive or wrong number of arguments
Mar 22 00:30:55 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:55 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:52 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:52 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:52 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:52 TheBox run-parts[12016]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:53 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:53 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:53 TheBox run-parts[12024]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:53 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:53 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:54 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:54 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:54 TheBox systemd[1]: Failed to start Advanced key-value store.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Unit entered failed state.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Failed with result 'exit-code'.
Mar 22 00:30:54 TheBox systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
Mar 22 00:30:54 TheBox systemd[1]: Stopped Advanced key-value store.
Mar 22 00:30:54 TheBox systemd[1]: Starting Advanced key-value store...
Mar 22 00:30:54 TheBox run-parts[12040]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
Mar 22 00:30:55 TheBox redis-server[12044]: *** FATAL CONFIG FILE ERROR ***
Mar 22 00:30:55 TheBox redis-server[12044]: Reading the configuration file, at line 1053
Mar 22 00:30:55 TheBox redis-server[12044]: >>> 'always-show-logo no'
Mar 22 00:30:55 TheBox redis-server[12044]: Bad directive or wrong number of arguments
Mar 22 00:30:55 TheBox systemd[1]: redis-server.service: Control process exited, code=exited status=1
Mar 22 00:30:55 TheBox systemd[1]: Failed to start Advanced key-value store.

MichaIng · 2020-03-21T23:46:53Z

@edo0
Ah, the always-show-logo is not yet supported by the old Redis version on Stretch 🤔. Please do:

sed -i '/always-show-logo/d' /etc/redis/redis.conf
systemctl restart redis-server

EDIT: Ah good we already check for this, forgotten that this has been fixed here: #3314

edo0 · 2020-03-22T00:25:31Z

Thank you, that did indeed solve it, and allowed me to finalize the reinstallation.

I was able to get the core of nextcloud up and running (WebDAV, CalDAV, Notes, App synchronization etc), but as of immediately after the installation, I still seem to have some issues with the web interface.

I link my nextcloud config file and attach a couple of screenshots

MichaIng · 2020-03-22T00:28:51Z

@edo0
Please try flush the browser cache (often crtl+f5).

edo0 · 2020-03-22T00:45:20Z

Yes, I thought of that. Unfortunately, even flushing cache, opening in incognito, or on other laptop and mobile devices (mine and of my significant other), the interface is still broken.

MichaIng · 2020-03-22T15:17:03Z

@edo0
Hmm, the installer failed in the middle before?
Please try to reinstall Nextcloud, after removing the culprit:

sed -i '/always-show-logo/d' /DietPi/dietpi/dietpi-software
dietpi-software reinstall 114

edo0 · 2020-03-22T17:52:03Z

@MichaIng
I have tried reinstalling again a couple of times, but the outcome is always the same. Passed the login, the web interface comes out as broken

MichaIng · 2020-03-22T18:12:43Z

@edo0
Did you enable any themes on Nextcloud or such?

edo0 · 2020-03-22T18:14:36Z

No, I had actually disabled the provided Theming application

ADDENDUM: should not be related, had an "Unsplash pictures" theming app for the login window, but that is working fine even now and shouldn't have anything to do with the issue I am experiencing

MichaIng · 2020-03-22T18:36:46Z

@edo0
I checked your bug report and there are some more failing/conflicting services and some that I cannot see at all, even that their holding packages are installed 🤔:

systemctl disable --now dhcpcd
apt purge dhcpcd5

Not required, failing, since conflicting with ifupdown+dhclient

systemctl disable --now wpa_supplicant

The static service is not required, failing, since conflicting with ifupdown per-interface invocation

And in your bug report these were failing, are they now all up and running fine?

systemctl status redis-server
systemctl status php7.3-fpm
systemctl status nginx

edo0 · 2020-03-22T18:45:18Z

I got rid of the first two services, rebooted, and confirmed that

● redis-server.service - Advanced key-value store
   Loaded: loaded (/lib/systemd/system/redis-server.service; disabled; vendor pr
eset: enabled)
   Active: active (running) since Sun 2020-03-22 18:30:37 CET; 1h 8mi

● php7.3-fpm.service - The PHP 7.3 FastCGI Process Manager
   Loaded: loaded (/lib/systemd/system/php7.3-fpm.service; disabled; vendor pres
et: enabled)
   Active: active (running) since Sun 2020-03-22 18:30:42 CET; 1h 8mi

and

● nginx.service - A high performance web server and a reverse proxy s
erver
   Loaded: loaded (/lib/systemd/system/nginx.service; disabled; vendor preset: e
nabled)
   Active: active (running) since Sun 2020-03-22 18:30:43 CET; 1h 8mi

edo0 · 2020-03-22T18:45:36Z

However, the issue still persists

MichaIng · 2020-03-22T18:54:57Z

@edo0
Can you try to update Nextcloud:

sudo -u www-data /var/www/nextcloud/updater/updater.phar
ncc upgrade

edo0 · 2020-03-22T19:22:45Z

Thank you so much @MichaIng .
That solved it for me, and now everything is back up and running!!

MichaIng · 2020-03-22T20:18:19Z

@edo0
Great, probably there was some mismatch with the installed version + database or similar.

edo0 · 2020-03-22T21:19:12Z

Yes, that seems to have been the case!

MichaIng added the Investigating 🤔 label Mar 21, 2020

MichaIng added Bug 🐞 Stretch and removed Investigating 🤔 labels Mar 21, 2020

MichaIng added this to the v6.29 milestone Mar 21, 2020

MichaIng removed Bug 🐞 Stretch labels Mar 21, 2020

MichaIng removed this from the v6.29 milestone Mar 21, 2020

MichaIng added Bug 🐞 Solution available 🥂 Definite solution has been done Stretch labels Mar 21, 2020

MichaIng added this to the v6.29 milestone Mar 21, 2020

MichaIng added the Duplicate For issues that are/were already handled within another issue label Mar 21, 2020

MichaIng closed this as completed May 3, 2020

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redis-server error interferes with resetting of Nextcloud #3427

redis-server error interferes with resetting of Nextcloud #3427

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redis-server error interferes with resetting of Nextcloud #3427

redis-server error interferes with resetting of Nextcloud #3427

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