Troubleshooting

The game crashes with an error for "CharacterVisual.Init"

This happens when you try to load a character with a default outfit that has no skinned mesh renderers enabled.

You can fix this by checking at least one checkbox on your first outfit.
Refer to the outfits section of the wiki for more information.

This was also fixed with Release 3.1.2's Unity Project

The game crashes/softlocks/characters don't appear/characters appear as Red/characters appear unshaded

The most common cause of this is having CharacterAPI by viliger, the BRCCCLoader companion plugin, or older versions of Crew Boom (formerly BrcCustomCharacters) installed.

Crew Boom can only work properly without CharacterAPI, BRCCCLoader or any other versions of CrewBoom present.
Uninstall any offending plugins.

If your character does not appear even without CharacterAPI or BRCCCLoader installed, make sure you installed the character files correctly
For reference:

1. Navigate to your BepInEx installation for the game and open the BepInEx/config/CrewBoom/ folder
2. Copy your character files (.cbb and .json) into the CrewBoom folder

It has to be the config folder, not the plugin folder.