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Problem importing the ecoinvent3.10 database #1342

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ommeh123 opened this issue Aug 16, 2024 · 8 comments
Open

Problem importing the ecoinvent3.10 database #1342

ommeh123 opened this issue Aug 16, 2024 · 8 comments

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@ommeh123
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Hello
I am experiencing an issue while trying to import the ecoinvent 3.10 database. When I enter my username and password, I receive an 'unknown connection error.' Could you please guide me on how to successfully import this database into AB?

@mrvisscher
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Hi @ommeh123,

Is there any more information on the error in the console?

Kind regards,

Marin

@ommeh123
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ommeh123 commented Aug 16, 2024 via email

@mrvisscher
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Hi Hani,

I'm afraid the screenshots you've sent don't show up on GitHub. Please try again, or send them to me personally via: [email protected]

Kind regards,

Marin

@SaraGo97
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SaraGo97 commented Oct 1, 2024

Hi, I am also experiencing issues importing the EI database. It seems that the educational EI license I have does not allow me to download files (e.g. ecospold files). Were you also facing a similar issue?

@mrvisscher
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Hi @SaraGo97 ,

Do you get an error message of sorts in the console?

@SaraGo97
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SaraGo97 commented Oct 1, 2024

Yes, if clicking on "import remote data", the username and password of my faculty license are not recognized althought the license is still valid

@mrvisscher
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mrvisscher commented Oct 1, 2024

What does the console/terminal say when you try to login? Can you check whether you can still login here: https://ecoquery.ecoinvent.org/

@SaraGo97
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SaraGo97 commented Oct 1, 2024

If I click on "Import remote data (download)", the system says "invalid username/password" but I checked with the EI customers assistance and they said I should ask Brightway for support. I thought of trying texting here... Yes, I can still login to ecoinvent, the license is still valid but does not allow me to download ecospold files. As the "import data from remote" also does not seem possible, I am stuck...

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