Automatic backup to S3 fails, manual backup works

[denis-ev]

Describe the bug
I'm getting a mail that my backup failed and when I check, it did fail.
But when I'm manually running the backup docker-compose exec app php artisan backup:run it works without any errors.

The Backup is run via cron.

The Backups are set to upload to a S3 Storage.

This is the message I get per mail.

Exception message: mkdir(): Permission denied

Exception trace: 
#0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(2, 'mkdir(): Permis...', '/app/vendor/spa...', 43) 
#1 /app/vendor/spatie/temporary-directory/src/TemporaryDirectory.php(43): mkdir('/app/storage/ap...', 511, true) 
#2 /app/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(139): Spatie\TemporaryDirectory\TemporaryDirectory->create() 
#3 /app/vendor/spatie/laravel-backup/src/Commands/BackupCommand.php(56): Spatie\Backup\Tasks\Backup\BackupJob->run() 
#4 /app/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Spatie\Backup\Commands\BackupCommand->handle() 
#5 /app/vendor/laravel/framework/src/Illuminate/Container/Util.php(40): Illuminate\Container\BoundMethod::Illuminate\Container{closure}() 
#6 /app/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure(Object(Closure)) 
#7 /app/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure)) 
#8 /app/vendor/laravel/framework/src/Illuminate/Container/Container.php(653): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL) 
#9 /app/vendor/laravel/framework/src/Illuminate/Console/Command.php(136): Illuminate\Container\Container->call(Array) 
#10 /app/vendor/symfony/console/Command/Command.php(298): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle)) 
#11 /app/vendor/laravel/framework/src/Illuminate/Console/Command.php(121): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle)) 
#12 /app/vendor/spatie/laravel-backup/src/Commands/BaseCommand.php(16): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#13 /app/vendor/symfony/console/Application.php(1015): Spatie\Backup\Commands\BaseCommand->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#14 /app/vendor/symfony/console/Application.php(299): Symfony\Component\Console\Application->doRunCommand(Object(Spatie\Backup\Commands\BackupCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#15 /app/vendor/symfony/console/Application.php(171): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#16 /app/vendor/laravel/framework/src/Illuminate/Console/Application.php(94): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#17 /app/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(129): Illuminate\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#18 /app/artisan(37): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#19 {main}

docker-compose.yml

version: "3"

networks:
  traefik_network:
    external:
      name: proxy_traefik
  linkace_net:
    name: linkace_net

services:

  # --- MariaDB
  db:
    image: mariadb:10.7
    restart: unless-stopped
    command: mysqld --character-set-server=utf8mb4 --collation-server=utf8mb4_bin
    networks:
      - linkace_net
    environment:
      - MYSQL_ROOT_PASSWORD=${DB_PASSWORD}
      - MYSQL_USER=${DB_USERNAME}
      - MYSQL_PASSWORD=${DB_PASSWORD}
      - MYSQL_DATABASE=${DB_DATABASE}
    volumes:
      - db:/var/lib/mysql

  # --- LinkAce Image with PHP
  app:
    image: linkace/linkace:v1.10.1
    restart: unless-stopped
    depends_on:
      - db
    networks:
      - linkace_net
    volumes:
      - ./.env:/app/.env
      - linkace_app:/app
      - linkace_logs:/app/storage/logs
      # Remove the hash of the following line if you want to use local backups
      # - ./data/backups:/app/storage/app/backups

  # --- nginx
  nginx:
    image: bitnami/nginx:1.21
    restart: unless-stopped
    #ports:
      #- "0.0.0.0:80:8080"
      #- "0.0.0.0:443:8443"
    depends_on:
      - app
    networks:
      - linkace_net
      - traefik_network
    volumes:
      - linkace_app:/app
      # Replace `nginx.conf` with `nginx-ssl.conf` and remove the hash from the following line
      # if you want to use HTTPS for this container
      - ./nginx.conf:/opt/bitnami/nginx/conf/server_blocks/linkace.conf:ro
      #- /path/to/your/ssl/certificates:/certs:ro
    labels:
      - "traefik.http.services.linkace.loadbalancer.server.scheme=http"
      - "traefik.http.services.linkace.loadbalancer.server.port=8080"
    ...

  # --- Redis
  redis:
    image: bitnami/redis:6.2
    restart: unless-stopped
    networks:
      - linkace_net
    environment:
      - REDIS_PASSWORD=${REDIS_PASSWORD}

volumes:
  linkace_app:
  linkace_logs:
  db:
    driver: local

.env (redacted)

## LINKACE CONFIGURATION

## Basic app configuration
COMPOSE_PROJECT_NAME=linkace
# The app key is generated later, please leave it blank
APP_KEY=app_key

## Configuration of the database connection
## Attention: Those settings are configured during the web setup, please do not modify them now.
# Set the database driver (mysql, pgsql, sqlsrv)
DB_CONNECTION=mysql
# Set the host of your database here
DB_HOST=db
# Set the port of your database here
DB_PORT=3306
# Set the database name here
DB_DATABASE=db_name
# Set both username and password of the user accessing the database
DB_USERNAME=db_user
DB_PASSWORD=db_password

## Redis cache configuration
# Set the Redis connection here if you want to use it
REDIS_HOST=redis
REDIS_PASSWORD=redis_password
REDIS_PORT=6379

## You probably do not want to change any values blow. Only continue if you know what you are doing.
# Configure various driver
SESSION_DRIVER=redis
LOG_CHANNEL=stack
BROADCAST_DRIVER=log
CACHE_DRIVER=redis
QUEUE_DRIVER=database

## Backup configuration
# Enable backups here
BACKUP_ENABLED=true
# Choose the destination of the backup. If you set up AWS S3 credentials below you may choose 's3' which is used
# as a synonym for AWS. Leave blank or set to 'local' if you want to store backups within /storage/app/backups.
BACKUP_DISK=s3
# Set to false if you do not want to be notified about successful or broken backups
BACKUP_NOTIFICATIONS=true
# The notification email may be used to get backup notifications
[email protected]
# Maximum size of all backups in megabytes
BACKUP_MAX_SIZE=512

AWS_ACCESS_KEY_ID=access_key
AWS_SECRET_ACCESS_KEY=secret_access_key
AWS_DEFAULT_REGION=region
AWS_BUCKET=bucketname
AWS_ENDPOINT=https://region.example.com

## Mail configuration
[email protected]
MAIL_FROM_NAME=LinkAce
# Set the driver used for sending email here, default is `smtp`
MAIL_DRIVER=smtp
# Set the SMTP host and its port here
MAIL_HOST=smtp.example.com
MAIL_PORT=25
# Set the username used to connect to the SMTP server here
MAIL_USERNAME=username
# Set the password used to connect to the SMTP server here
MAIL_PASSWORD=password
# If your SMTP server uses encrypted connections, enable it here by setting the variable to `tls`
MAIL_ENCRYPTION=tls

To Reproduce
Setup S3 backups, enable automatic backups via cron

Expected behavior
Successful backup

LinkAce setup (please complete the following information):

• Version: 1.10.1
• Installed via: Docker (linkace/linkace:v1.10.1)
• OS: Ubuntu

[Kovah]

This should be fixed already. Could you check #412?

[denis-ev]

@Kovah
when I run the command docker exec linkace_app_1 ls -la /app/storage/app this is the output:

drwxrwxrwx    5 root     root          4096 May 14 05:01 .
drwxrwxrwx    6 root     root          4096 May 13 08:55 ..
-rwxrwxrwx    1 root     root            37 May  2 07:45 .gitignore
drwxr-xr-x    2 root     root          4096 May 25 08:10 backup-temp
drwxr-xr-x    2 root     root          4096 May 13 08:55 backups
drwxrwxrwx    2 root     root          4096 May 13 08:55 public

nothing changes when I run docker exec linkace_app_1 chmod +w /app/storage/app/backup-temp

when I run docker exec linkace_app_1 chmod 777 /app/storage/app -R on the other hand I change everything to read and write and executable

docker exec linkace_app_1 ls -la /app/storage/app

total 24
drwxrwxrwx    5 root     root          4096 May 14 05:01 .
drwxrwxrwx    6 root     root          4096 May 13 08:55 ..
-rwxrwxrwx    1 root     root            37 May  2 07:45 .gitignore
drwxrwxrwx    2 root     root          4096 May 25 08:10 backup-temp
drwxrwxrwx    2 root     root          4096 May 13 08:55 backups
drwxrwxrwx    2 root     root          4096 May 13 08:55 public

[Kovah]

Thanks for the information. Will have a look into this.

[denis-ev]

I'll keep you updated if I get another error backup or if it's working now.

[denis-ev]

It is working so far, after changing the permissions.

[Kovah]

For whatever reason, the backup-temp directory is missing from the image. I try to fix it and push an update with the next version.