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Phillips Hue Twilight - resulting with "Not Supported" (Z2MQTT compatability states it is supported) #24965

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wardwolfram opened this issue Nov 30, 2024 · 5 comments
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problem Something isn't working

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@wardwolfram
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What happened?

I purchased the Phillips Hue Twilight lamp as it was compatible with Z2MQTT.

HA, Z2MQTT and the Twilight lamp are all up to date with FW.

After repeatedly pairing the Twilight, HA/Z2MQTT states "Not Supported"

The Twilight that I have identifies as:
Model: LGT003

The Z2MQTT compatibility website states the model supported = 929003711201
The box the Twilight came in has an unlabeled similar number of = 929003711401

Pairing is successful, but I have no control of any feature of the lamp.

Let me know how I can help.

What did you expect to happen?

Ability to control the Twilight via Z2MQTT

How to reproduce it (minimal and precise)

100% of the time each time that I tried to pair.

Zigbee2MQTT version

1.41.0-1

Adapter firmware version

6.10.3.0 build 297

Adapter

Sonoff 3.0 USB Dongle Plus - EZSP v8 6.10.3.0 build 297

Setup

Home Assistant on a NUC

Debug log

log2.log

I am not sure how to 'refresh' logs, etc. so the error codes are captured. Hope this is the correct one.

45df7312_zigbee2mqtt_2024-11-30T00-24-30.993Z.log

@wardwolfram wardwolfram added the problem Something isn't working label Nov 30, 2024
@Koenkk
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Koenkk commented Nov 30, 2024

Added! will be supported in tomorrows release.

@wardwolfram
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wardwolfram commented Dec 1, 2024

Hello Koenkk, I updated Z2MQTT this morning and repaired the Twilight. I continue to get the status of 'Unsupported'. Is their any other information that I can help provide?

I noticed in the new Z2MQTT release notes... I have a 'white' not black shell model.

Z2MQTT Twilight2

@wardwolfram
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Is their anything I can help with to get the Hue Twilight light supported? Let me know. Thanks!

@Koenkk
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Koenkk commented Dec 2, 2024

Whoops, found the issue and pushed a fix, will be included in the next release (1 Jan)

@wardwolfram
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Thanks for looking into this.

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