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Sonoff SNZB-03P always showing Battery Low as Null #23522

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irata-coder opened this issue Aug 5, 2024 · 8 comments
Closed

Sonoff SNZB-03P always showing Battery Low as Null #23522

irata-coder opened this issue Aug 5, 2024 · 8 comments
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problem Something isn't working

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@irata-coder
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irata-coder commented Aug 5, 2024

What happened?

Sonoff Sonoff2

"Battery low" therefore "Power" status is not supplied by the device

{ "battery": 100, "illumination": "bright", "last_seen": "2024-08-05T13:13:47+01:00", "linkquality": 248, "motion_timeout": 15, "occupancy": false, "update": { "installed_version": 8705, "latest_version": 8705, "state": "idle" }, "voltage": 3100 }

Therefore, power is always show in the frontend as ? on all front end screens. Waiting 24 hours or more has no improvment.

What did you expect to happen?

The battery percentage should be used to evaluate battery power and show correct battery icon based upon percentage.

How to reproduce it (minimal and precise)

Add a Sonoff SNZB-03P, power is imediately shown as ? and remains so.

Zigbee2MQTT version

1.39.1

Adapter firmware version

7.4.3

Adapter

Zigbee Dongle-E

Setup

plain install on x86.64 debian

Debug log

No response

@irata-coder irata-coder added the problem Something isn't working label Aug 5, 2024
@irata-coder irata-coder changed the title Sonoff SNZB-03P always showing Battery Low as N/A Sonoff SNZB-03P always showing Battery Low as Null Aug 5, 2024
@Koenkk
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Koenkk commented Aug 6, 2024

This was a mistake in the definition, removed it.

Changes will be available in the dev branch in a few hours from now.

@pezzy-o
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pezzy-o commented Sep 19, 2024

@irata-coder is this fixed for you? I’m still seeing a question mark for my battery state (although battery is reported as 100%).

@irata-coder
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I'm seeing the same, the battery percentage is now reported correctly but the power source is showing as a question mark. The device does not appear to report its powerSource, which can only be battery.

@pezzy-o
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pezzy-o commented Sep 19, 2024

That's right - looks like powerSource isn't reported. Technically a different issue to the one you reported, but same outcome I think.

@kingp0dd
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kingp0dd commented Nov 1, 2024

Are you guys getting illumination value from this device? Mine in Z2M always reports dim value.

@pezzy-o
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pezzy-o commented Nov 2, 2024

Are you guys getting illumination value from this device? Mine in Z2M always reports dim value.

Seems to be working for me. Note the comment on the config page: "Only updated when occupancy is detected"

@kingp0dd
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kingp0dd commented Nov 2, 2024 via email

@pezzy-o
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pezzy-o commented Nov 9, 2024

That's right - looks like powerSource isn't reported. Technically a different issue to the one you reported, but same outcome I think.

This has been raised in https://github.com/Koenkk/zigbee-herdsman-converters/issues/8098

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