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Salus SP600 not detected at all for pairing #2240
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In case it helps, my SP600 was unpaired from factory, and joined instantly without being at all close to the coordinator. I've not tried a reset condition. Are you sure you don't have any other nearby zigbee networks accepting it? |
The only thing that possibly could have accepted it is the Hue bridge, but I disconnected it at the mains and repeated the process with no luck. They're also both just flashing red forever which I believe means they are trying to pair. |
Just re-paired one of mine to check (held down button for 10 seconds) and it rejoined fine. Have you just got the one to test? can it pair with the hue hub? |
I've got two and they both seem to be doing the same thing. I did try to
pair with the Hue hub as well but it doesn't see them. I might just have to
return them and get the Hive ones instead I guess!
…On Thu, 31 Oct 2019, 20:15 jameswarner62, ***@***.***> wrote:
Just re-paired one of mine to check (held down button for 10 seconds) and
it rejoined fine. Have you just got the one to test? can it pair with the
hue hub?
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Ok the Hive plug has arrived now and also isn't detected by my setup. What could cause some ZigBee devices to be added no problem but for others to not show up at all in the logs, as if they didn't exist? |
|
No extension cord and I'm running it through hassio, so I can't do that
super easily.
I'll test it out with an extension and from my laptop so I can run
zigbee2mqtt directly
Thanks!
…On Sun, 3 Nov 2019, 19:08 Koen Kanters, ***@***.***> wrote:
- Is your CC2531 connected via an extension cable? (to rule out
interference)
- When trying to pair, can you share the log when running zigbee2mqtt
with DEBUG=zigbee-herdsman:controller* npm start?
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You can, for hassio edge addon just set |
Ah, well got it set up on my laptop before I saw that! Anyway, nothing useful I can see with the debug environment variable set
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I restarted everything and expanded the
|
Ran it again today and I no longer get that error. I really have no idea why this type of device just doesn't work for me. Could it be an issue with my CC2531? |
Could it be that it pairs to another network? Are any other zigbee devices on which are in a different network? |
It's still in pairing mode (flashing orange button) so I don't think that's the case. But I unplugged the Hue bridge and started again with no luck. |
I have no clue what is going on honestly. If they also dont pair with the hue bridge it would indicate that something else (really strange) is going on. |
It was two separate SP600 and two separate Hive Active Plugs so it seems to
not just be specific faulty hardware. So weird!
…On Tue, 5 Nov 2019, 17:07 Koen Kanters, ***@***.***> wrote:
I have no clue what is going on honestly. If they also dont pair with the
hue bridge it would indicate that something else (really strange) is going
on.
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A last thing to try would be to pair it at a different location (e.g. different house), perhaps there is some heavy interference. |
I ended up buying a tasmota compatible smart plug and abandoning doing it through zigbee |
I seem to have the same problem. I also tried using "Z-Stack_Home_1.2 (source_routing)". Same results. Today I received my Salus SP600 Smart Plug and when I plug it in it seems to make no trace on output from zigbee2mqtt. I have paired Xiaomi button, and Ikea motion sensor so far without any problems and they work fine. I run zigbee2mqtt through systemctl (not that it would make much difference) and I have also tried it with:
which did add more levels of debugging, however there is no trace related to plugging in my plug. I have no other coordinators at home other the one running on Raspberry Pi. The plug seems to go through 3 stages of flashing when plugged in:
Do you have any suggestions on how I could try checking what is going on with that plug? Is there some program (and firmware?) that would use that CC2531 to scan and debug devices trying to pair? (I have a second CC2531 dongle which I could easily flash with something else or use in parallel to the one used by zigbee2mqtt). For completeness log from startup:
|
I did more checks. I used CC2531 with firmware that comes with packet sniffer from Texas Instrument That is on default channel 11 (2405MHz). I moved my laptop with dongle and my Salus SP600 plug to a furthest point from all other devices to be able to reduce amount of noise in traffic. As far as I can see I was consistently getting a packets (which seemed to be also very much in sync with flashing of the plug, every time a sequence of 3 red flashes started a packet appeared):
Unfortunately I know nothing about ZigBee so it tells me nothing. I run Packet Sniffer from TI in ZigBee mode and pretty sure that below packets are coming from the Smart Plug: The details of them are:
|
More investigation. I am not sure what is missing from the response that stops SP600 Smart Plug from connecting. |
Bug Report
What happened
Using hassio-zigbee2mqtt (edge), while other Zigbee devices will connect, the SP600 doesn't register in any way and will not pair. I have tried the various reset states for the SP600, holding the button as you plug it in to trigger the three colour reset, and holding the button down for 10 seconds to unpair.
What did you expect to happen
The SP600 to pair with zigbee2mqtt!
How to reproduce it (minimal and precise)
Set
permit_join
to true and restart zigbee2mqtt, plug in an SP600 next to the CC2531. Wait!Debug Info
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