[HOLD for payment 2024-04-25] [HOLD for payment 2024-04-15] [HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon

[lanitochka17]

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Version Number: 1.4.58-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team

Issue found when executing PR #37817

Action Performed:

Prerequisite: Reset permission of the app

1. Go to FAB > Request Money > Scan
2. Verify that the camera request permission prompt doesn't appear
3. Click on the Continue button or capture icon
4. Verify that the camera request permission prompt appears
5. Accept the permission
6. Tap "Manual" tab
7. Close the app
8. Open the app
9. Go to FAB > Request Money
10. Tap Scan tab and verify the screen is black
11. Tap Capture icon

Expected Result:

Camera is seen correctly and user can capture photos

Actual Result:

Camera is seen as black screen and error occurs after tap Capture icon

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6431840_1711732535254.mobizen_20240329_200259.mp4

Bug6431840_1711732535268.mobizen_20240329_195807.mp4

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[melvin-bot]

Triggered auto assignment to @deetergp (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[deetergp]

I suspect this PR is what introduced the regression #37483

[mountiny]

@deetergp can you create a revert PR? This seems like something we cannot CP fix for

[deetergp]

@mountiny Revert PR is here. I think we might need someone with a physical android device to test it to see if it resolves this and @johnmlee101's blocker.

[johnmlee101]

Yeah agreed, if we're reverting I'll need confirmation on that, although very high chance it will fix 👍

[Monicahinga]

I have seen the black screen. I can help with the testing once the revert PR is done.
I have a physical Android device to check them.

[melvin-bot]

📣 @Monicahinga! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

1. Make sure you've read and understood the contributing guidelines.
2. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
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4. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
   
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Contributor details
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[Monicahinga]

Contributor details
Your Expensify account email: [email protected]
Upwork Profile Link: https://www.upwork.com/freelancers/~011654b49fbd60bd8f

[melvin-bot]

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

[marcaaron]

Asked for a re-test here

[kavimuru]

Issue is fixed.

video_2024-04-01_17-52-58.mp4

[deetergp]

Looks like we're good. Closing!

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.58-8 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Revert "feat: Upgrade VisionCamera to V4" #39367

If no regressions arise, payment will be issued on 2024-04-09. 🎊

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@deetergp] The PR that introduced the bug has been identified. Link to the PR:
• [@deetergp] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@deetergp] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@deetergp] Determine if we should create a regression test for this bug.
• [@deetergp] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@greg-schroeder] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[mountiny]

@mrousavy based on QA this was repro in Realme GT2 PRO device

[mrousavy]

maybe the GPU preview view is faulty? I'll try to reproduce

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.60-13 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Revert "feat: Upgrade VisionCamera to V4" #39367

If no regressions arise, payment will be issued on 2024-04-15. 🎊

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@deetergp] The PR that introduced the bug has been identified. Link to the PR:
• [@deetergp] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@deetergp] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@deetergp] Determine if we should create a regression test for this bug.
• [@deetergp] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@greg-schroeder] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[chrispader]

This issue got fixed in #39854

[Julesssss]

Fix merged, handling C_ payment in the original issue: #38796

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.62-17 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Fix: IOU Request scan camera not displaying when permission first given #39854

If no regressions arise, payment will be issued on 2024-04-25. 🎊

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@deetergp] The PR that introduced the bug has been identified. Link to the PR:
• [@deetergp] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@deetergp] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@deetergp] Determine if we should create a regression test for this bug.
• [@deetergp] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@greg-schroeder] Link the GH issue for creating/updating the regression test once above steps have been agreed upon: