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[HOLD for payment 2024-03-26] [Actionable System Messages] [HOLD on E/E #347391] [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot #32602

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m-natarajan opened this issue Dec 7, 2023 · 37 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering Internal Requires API changes or must be handled by Expensify staff Reviewing Has a PR in review Weekly KSv2

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@m-natarajan
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m-natarajan commented Dec 7, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.4.9.0
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @JmillsExpensify
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1701876923291429

Action Performed:

  1. Make sure you’re on a Collect or Control policy
  2. Create a report with several requests on NewDot
  3. Go to OldDot, pay the report

Expected Result:

The system message for payment appears no matter where payment is mad.

Actual Result:

No system message every appears on the NewDot report.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Recording.305.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0183dc4f8cde297006
  • Upwork Job ID: 1732552019063586816
  • Last Price Increase: 2023-12-28
@m-natarajan m-natarajan added External Added to denote the issue can be worked on by a contributor Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Dec 7, 2023
@melvin-bot melvin-bot bot changed the title Pay a report on OldDot, the system message for payment never appears in NewDot [$500] Pay a report on OldDot, the system message for payment never appears in NewDot Dec 7, 2023
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melvin-bot bot commented Dec 7, 2023

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

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melvin-bot bot commented Dec 7, 2023

Job added to Upwork: https://www.upwork.com/jobs/~0183dc4f8cde297006

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Dec 7, 2023
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melvin-bot bot commented Dec 7, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

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melvin-bot bot commented Dec 7, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @thesahindia (External)

@melvin-bot melvin-bot bot added the Overdue label Dec 11, 2023
@twisterdotcom
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Not overdue. Awaiting proposals.

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Dec 11, 2023
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melvin-bot bot commented Dec 14, 2023

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@twisterdotcom
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Asking about the related Wave here: https://expensify.slack.com/archives/C05DWUDHVK7/p1702593632408119

@melvin-bot melvin-bot bot removed the Overdue label Dec 14, 2023
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melvin-bot bot commented Dec 18, 2023

@twisterdotcom, @thesahindia Whoops! This issue is 2 days overdue. Let's get this updated quick!

@melvin-bot melvin-bot bot added the Overdue label Dec 18, 2023
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melvin-bot bot commented Dec 18, 2023

@twisterdotcom, @thesahindia Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@twisterdotcom
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Still awaiting proposals. Adding to wave5-free-submitters following Slack outcome. @dylanexpensify I put this in MEDIUM.

@melvin-bot melvin-bot bot removed the Overdue label Dec 18, 2023
@Victor-Nyagudi
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I suspect a back end issue.

I'm not seeing any network activity on ND when a money request is reimbursed on OD. No change in Onyx either.

The system message does appear below the header, though, after refreshing the page. It's just not the standard system message that appears along with other messages.

expensify-reimbursed-system-messgae

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melvin-bot bot commented Dec 21, 2023

@twisterdotcom @thesahindia this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@melvin-bot melvin-bot bot added the Overdue label Dec 21, 2023
@dylanexpensify dylanexpensify changed the title [$500] Pay a report on OldDot, the system message for payment never appears in NewDot [SMARTSCAN] [$500] Pay a report on OldDot, the system message for payment never appears in NewDot Dec 21, 2023
@twisterdotcom twisterdotcom changed the title [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot [HOLD on E/E #347391] [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot Feb 16, 2024
@melvin-bot melvin-bot bot added the Overdue label Feb 23, 2024
@twisterdotcom
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@twisterdotcom
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Hopefully get this PR in this week and we can start on the actionable framework and reportAction migration plan after that.

@melvin-bot melvin-bot bot removed the Overdue label Mar 4, 2024
@trjExpensify trjExpensify changed the title [HOLD on E/E #347391] [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot [Actionable System Messages] [HOLD on E/E #347391] [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot Mar 5, 2024
@trjExpensify trjExpensify moved this to Release 1: Spring 2024 (May) in [#whatsnext] #wave-collect Mar 5, 2024
@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Weekly KSv2 labels Mar 12, 2024
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melvin-bot bot commented Mar 19, 2024

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Mar 19, 2024
@melvin-bot melvin-bot bot changed the title [Actionable System Messages] [HOLD on E/E #347391] [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot [HOLD for payment 2024-03-26] [Actionable System Messages] [HOLD on E/E #347391] [$500] [MEDIUM] Pay a report on OldDot, the system message for payment never appears in NewDot Mar 19, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Mar 19, 2024
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melvin-bot bot commented Mar 19, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Mar 19, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.54-4 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-03-26. 🎊

For reference, here are some details about the assignees on this issue:

  • @thesahindia requires payment through NewDot Manual Requests

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melvin-bot bot commented Mar 19, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@thesahindia] The PR that introduced the bug has been identified. Link to the PR:
  • [@thesahindia] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@thesahindia] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@thesahindia] Determine if we should create a regression test for this bug.
  • [@thesahindia] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@twisterdotcom] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@twisterdotcom
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No payments or tests required for this one. Handling all in #36023 (comment)

@github-project-automation github-project-automation bot moved this from Release 1: Spring 2024 (May) to Done in [#whatsnext] #wave-collect Mar 20, 2024
@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Weekly KSv2 labels May 16, 2024
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